Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless data syncing between Shopify and QuickBooks, including sales, payments, refunds, taxes, and inventory. They find the intuitive interface and product mapping feature helpful for inventory management. The back data syncing feature is praised for saving time. The customer support, especially the live chat, is commended for its efficiency and professionalism. Some merchants suggest improvements in handling returns/exchanges and clearer setup instructions, but these are usually addressed promptly by the support team.

June 10, 2021

Sherwin helped me a lot solving my issue, super good app!! I will stay with it long time for sure, thank you!

Olla Bowls
United Arab Emirates
25 days using the app
Edited September 24, 2020

Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.

United States
5 months using the app
April 17, 2020

Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.

Darling Daylight
United States
5 months using the app
May 18, 2021

Thanks Sherwin for the very fast answer to my fee import question. It helped to clarify the app capability. This app save me a lot of manual input time. It is a game changer

United States
29 days using the app
Edited January 5, 2021

Great service from Marck. He was incredibly patient and generous with the info he shared, like all reps so far.

Soberscove Press
United States
2 months using the app
Edited January 3, 2022

Lori from support helped me. She was very knowledgeable and understood what I needed. Answered all my questions. We shall see how the product works. Vincent, continued where Lori left. Again, support was superb.
I do not think you can be synch ready without their help

United States
4 days using the app
April 24, 2021

I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.

Dutton Brown
United States
About 1 month using the app
April 8, 2021

Troy helped me figure out how to log out of the wrong quickbooks account and get signed into the correct account. He made it very easy and simple. His responses were quick and easy to understand.

Village Fog Vapourizers
About 1 month using the app
February 5, 2021

I was so lost and Karol came to help me! Thank you so much with answer my questions and was very patient with someone just starting out.

Rosa La Belle
United States
About 2 months using the app
Edited July 23, 2020

Vince was fantastic. I had a lot of syncing issues but Vince was able to clear all of them up. He was patient too. Definately recommend OneSaas

Dodo Banana
United States
3 months using the app