QuickBooks Online Global , 1,695 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    1.5K
  • 7% of ratings are 4 stars
    115
  • 1% of ratings are 3 stars
    10
  • 0% of ratings are 2 stars
    6
  • 1% of ratings are 1 stars
    21
Edited April 7, 2020

OneSaas has been my saving grace for years. Automatically syncs all of my orders and payments which leaves me more time for the customers and daily running. Vince and Karol are always a massive help and is ready to answer any questions I have in an amazing reply window. 5 Stars from me.

Planet Action Figures
United Kingdom
Time spent using app: Over 2 years
Edited March 20, 2020

Troy was absolutely incredible! Probably the best customer service I have ever received. Walked me through every setup step!

JACQUES COCO
United States
Time spent using app: 9 months
Edited March 19, 2020

Great customer service - Hazel was excellent - thoroughly impressed by her prompt and knowledgeable responses! I recommend the app

Organic Weave Shop
Canada
Time spent using app: 4 months
March 18, 2020

Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!

Hunters Furniture
Canada
Time spent using app: About 1 month
March 17, 2020

Speaking with Hazel over in their customer support team made my decision in trying this app out a lot easier. Her quick response and willingness to help is top notch.

Penelope Wildberry Wholesale
United States
Time spent using app: 11 months
March 13, 2020

I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!

DIRTCAR USA
United States
Time spent using app: Almost 3 years
Edited March 24, 2020

Awesome support! Hazel really helped me with the sync and provided amazing support that solved our sync problem. There's a wide room for improvement for this app but so far it has been serving its purpose.

Thanks OneSaaS and Hazel! Awesome job guys!

____________
Had to contact support again 03/24/2020 because of sync problem.. To the Dev team, please check inventory level sync QB to Shopify it seems that it has a bug when reimporting products.

Thanks Rafael for your help. All is good now. But I hope I don't need to contact support the next time I sync my products since it is one of you app's feature.

Thank you!

MOCHA BOBA
United States
Time spent using app: About 2 months
March 10, 2020

The app is not perfect but so far it has been helpful. Hopefully they update some things like bundles in the future. Rafael was very nice and helpful.

Alchemy Labs
United States
Time spent using app: 7 days
March 9, 2020

Ronnie was super helpful and helped me step by step and answer any and all the questions i had to get my intial workflow setup. they even sync some orders to my QBO account. Thanks again Ronnie!

Dreamless Hair
United States
Time spent using app: About 2 months
March 9, 2020

Customer support is great, Vince is doing an outstanding job, excellent support. The application is very easy to use.

Ribatex.se
Sweden
Time spent using app: Almost 2 years