Reviews (2,737)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

November 8, 2022

Ben did a great job in trying to help me with my inquiries. Unfortunately, we were not able to get it resolved, but it was first class customer service.

North Valley Publications
United States
6 months using the app
May 27, 2020

App is working great, needed a bit of help getting it started, but support was fast to respond and Ronnie was very helpful.

ThornFisch
United States
6 months using the app
Edited December 1, 2020

By far the best thing about this is the customer support. I've probably asked over 100 questions over the past 30 days, and the instant responses on chat and email are what make the difference. Looked at other QBO syncs, literally still waiting for responses and now over 14 days. Shout out to Ronnie this time for his support.

OTTOGEE
United States
6 months using the app
February 11, 2019

Johnny from OneSaas is fantastic when you need a hand sorting things out with the configuration. I use OneSaas to connect to my fulfilment warehouse, and the only limitations at the moment have more to do with Shopify than OneSaas (i.e. being able to filter orders by location). Otherwise very happy with the app and the service provided by the OneSaas team.

Charlie Stone Shoes
Singapore
6 months using the app
July 3, 2023

ROM, was great helped sort our issue. We had problem with our product sync and he sorted it out very professionally

Nimbus Distributions
Ireland
6 months using the app
November 27, 2019

Good customer service! Karol answered me quickly and was very informative and patient. Happy with the app so far!

The Bona Fide Store & Barbershop
United States
6 months using the app
October 23, 2023

I got very a quick reply and great service for fixing the incorrect settings from Sherwin. Very helpful. Thank you

LEONCYCLE CA
Canada
6 months using the app
Edited October 6, 2022

Excellent support from Rom! He walked me through the process of setting up the integration and it seems to be working great! He also helped fix some errors we were having and everything working great now

Stix & Stones
Canada
6 months using the app
February 16, 2022

Super good Apps. save time and easy to track. will recommend to others. Customer services Ronnie super nice too.

Robinsons Singapore
Singapore
6 months using the app
October 3, 2023

A big thank you to Rom for helping us sort out our invoicing issues. Rom was incredibly patient, very helpful and extremely informative. We now have a clear invoicing strategy moving forward.

Well done QB for sharing ROM with their customers.

Armitage Tools
United Kingdom
6 months using the app