Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

April 6, 2022

I was having a few issues initially getting started, but ROM was a great help and got everything set up to sync quickly and was super helpful!

Made With A Purpose Co
United States
About 1 month using the app
January 19, 2022

THank you to Vincent! I contacted customer support with the hope that someone would take the time to walk me through my workflow. I had some issues that were causing my QBO to report double my revenue (!!). Turns out I needed to edit my workflow - and Vincent was patient and helped me fine-tune things so that problem would be resolved. He answered many questions I had about other things involving my business and then emailed me the transcript of our chat so I can pass it along to my bookkeeper if she has any questions about why we did what we did! Perfect! Love having the quick and caring support.

Middleton Makes
United States
Over 2 years using the app
December 1, 2022

The app and the support team are fantastic!!!!!! Thank you SHERWIN!!!! Always so easy to work and quick to respond.

Flock Off USA
United States
About 1 month using the app
February 23, 2022

It may seem a bit daunting at first but it works great. I had a complex issue to resolved and I worked with Dean via tech support chat. He was outstanding and helped me diagnose and resolve the issue plus helped me to optimize the settings even more.

Ridgeline Tool - Oscillating Blades Direct
United States
About 1 month using the app
September 29, 2022

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.

Gorman & Smith Beverage Equipment
Canada
About 1 month using the app
August 11, 2021

Customer service was great. Ronnie helped me figure out how to connect my accountant asap. Definitely recommend

M.Falconer
Canada
About 1 month using the app
March 11, 2022

Was have issue with pulling old data and input in QB. Vincent able to help and make it work. Thanks

Function Werk
United States
About 1 month using the app
January 4, 2023

Troy helped me work out a bunch of different problems, was super polite and easy to work with great help!

Forward Furniture
Canada
About 1 month using the app
January 25, 2022

Thank you Rominick for your great advice and guidance. Also thanks for the helpful articles. My book keeper wishes we could account for fees and also have the funds deposited to "undepostited funds" at the same time, so that is extra work that I hope one day will be optimized.

Sea Gods
Canada
Over 2 years using the app
March 17, 2022

Vincent was a great help excellent customer service. A++++ I like this app its really greattttttttttttttttttttttt

Continental Bead Suppliers
United States
About 1 month using the app