Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

Edited March 24, 2023

Had another marathon session with Sherwin, he took the time to help with the configuration necessary get things working properly.

Edmonton Beds
Canada
6 months using the app
Edited October 29, 2021

Sherwin helped me with an issue within 10 mins after a mistake on my end. Very friendly and helpful!

Tomato Glasses Canada
Canada
6 months using the app
October 19, 2022

Recently Rom helped me with an issue. All of the people through their chat have always been super helpful.

Mincing Mockingbird Wholesale
United States
6 months using the app
April 4, 2022

Sherwin helped my sync orders that I could not figure out how to fix due to missing skus. He was very helpful and solved the problem quickly. Thanks Sherwrin!

Greer Amps
United States
6 months using the app
April 15, 2021

As someone who gets glaszey eyed at flat-pack instructions, accounting and technical stuff, its never an enjoyable process setting up or trying to figure out accounting software, mapping it etc Well here comes Karol! THE best customer support I have ever had in my long 67 years! thank you so much, helpful, kind PATIENT lol Answered every question whilst helping me understand and guiding in such a way I didn't even notice I was dealing with the most boring stuff in my life lol Exceptional! all round has made my 10 hour days reduced to 20 mins with this software, I hope your boss understands what a diamond you are! I have every confidence that I will get the support, understanding and help I need in the future! what a credit you are! thank you again Karol x

Minkki
United Kingdom
6 months using the app
Edited August 25, 2021

Everyone in this team is great, they are professional and patient, really helped lots. Like Rominick, David, Dean...., very appreciated.

Dr.Store.ca
Canada
6 months using the app
July 6, 2022

I used this app to connect with Shopify, Dean was great in his support and helping me get it all set up.

CAMPUS Athletics
Canada
6 months using the app
November 8, 2022

Ben did a great job in trying to help me with my inquiries. Unfortunately, we were not able to get it resolved, but it was first class customer service.

North Valley Publications
United States
6 months using the app
May 27, 2020

App is working great, needed a bit of help getting it started, but support was fast to respond and Ronnie was very helpful.

ThornFisch
United States
6 months using the app
Edited December 1, 2020

By far the best thing about this is the customer support. I've probably asked over 100 questions over the past 30 days, and the instant responses on chat and email are what make the difference. Looked at other QBO syncs, literally still waiting for responses and now over 14 days. Shout out to Ronnie this time for his support.

OTTOGEE
United States
6 months using the app