Reviews (2,748)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

October 20, 2023

ROM was fantastic Quick and helped me get set up Great Integration

The Original Maids of Honour
United Kingdom
4 months using the app
August 16, 2022

I was having syncing problems due to something being deleted -- and Dean was so helpful in helping me figure out how to fix the issue! All fixed.

appliedartscoffee
United States
5 months using the app
September 29, 2021

This app has been great, but an app is only as good as the support staff running it. I had an invoice issue that I was doubtful could be resolved - but Paul was able to work with me for a solid hour resolving my issue.

August River Co
United States
4 months using the app
Edited September 7, 2022

Great customer service from Sherwin. New to the product for which I have high expectations. But customer service is above average

Loomi
France
4 months using the app
April 23, 2021

Absolutely fantastic customer service. Karol attended to my requests immediately. Extremely attentive and not to mention her great sense of humour, too. Really brought a ray of sunshine into my work day! Thank you xx

TOPLCUP
United Kingdom
4 months using the app
October 14, 2022

The team behind QuickBooks is super friendly, they help you set up everything yourself without accountants. I have no accounting background and Mr. SHERWIN from the support team was instrumental in helping me from A to Z setting up and automating my accounting. He helped me sync my Shopify store to QuickBooks and was extremely patient with me explaining everything despite my lack of accounting background. Definitely recommend this amazing tool, shout out to SHERWIN for his amazing support!

wizzywork
United Arab Emirates
4 months using the app
Edited February 9, 2021

I was unsure and didn't think any app would be able to export Shopify orders into my Quickbooks Online account, but this app made that possible with very low effort. I recently had to disconnect and connect the app to a new Quickbooks Online account and everything worked as expected. This app has saved me a lot of time and for the most part has a lot of features that provide flexibility on what orders you want to import automatically. Karol on the support team was very helpful as well and made my transition seamless.

Wheel Merch
United States
4 months using the app
February 16, 2023

Merci à Clarisse et à Paul de m'avoir aidé rapidement.
J'avais deux problèmes qui ont été réglé efficacement.
Excellent service.

Boutique canine Chez Lucie
Canada
4 months using the app
July 23, 2021

Just started using this app, works really good, live chat support is very helpful, thanks Clarisse)

Omniyacht®
Singapore
4 months using the app
July 20, 2022

Karol's support was 11/10! She took the time to understand my problem. Also, she gave me a lot of tips with Shopify and QuickBooks online!

Yul Run Canada
Canada
4 months using the app