Reviews (2,450)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

Edited August 31, 2021

Sherwin spent 3 hours helping me resolve issues with the integration. Greatly appreciated and a huge help and very patient, as it has been very frustrating trying to navigate this

Ocean Soul Bali
Australia
Over 2 years using the app
April 29, 2020

Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!

Double Haven Brands Limited
Hong Kong SAR
Almost 2 years using the app
January 31, 2020

It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.

Joseph Stern
United States
Almost 2 years using the app
December 30, 2022

Ben was outstanding on his support provided to us today, thank you so much, Ben, and keep up the good work!

Best Wishes
Raul.

AvantiDMR UK Store
United Kingdom
About 1 month using the app
March 18, 2020

Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!

Hunters Furniture
Canada
About 1 month using the app
March 28, 2023

I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.

Coscraft
United Kingdom
30 days using the app
July 27, 2022

Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!

GetRadiantBarrier
United States
30 days using the app
Edited March 22, 2022

Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!

Outdoor Workout Supply
United States
30 days using the app
January 17, 2023

Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.

Food People
Canada
Almost 2 years using the app
February 24, 2022

Rominick was so helpful setting up this app and helping me with every process. Great app still trying to learn quickbooks. hope it turns out to be good

Boringhome
India
29 days using the app