Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

March 7, 2023

Had an incredible time with ROM assisting me! Super helpful and efficient! Connected and synced all our products, incredible guy!

Nino’s Bakery
Egypt
4 months using the app
March 30, 2023

I've been using Quickbooks for years very successfully. Now I have a Shopify store this sync facility is such a time saver!

I did have one minor issue with the setup, but the chat window opened, saw I was having a problem, and all was resolved with the help of the agent, Rom, in less than two minutes.

Fishnets & Feathers
United Kingdom
4 months using the app
April 7, 2022

Karol was a big help today! She helped resolve a quickbooks connector issue (missing data in Shopify blocked orders from being added to QBO). Fast and efficient, thank you Karol!

ELITE KICKZ RVA
United States
4 months using the app
August 30, 2023

I am working with Karol today to help me fix the syncing of my receipt and to make sure that all the appropriate taxes are captured. She is absolutely life saver and so helpful. I give her 100 stars

The Beauty Confidante
Canada
4 months using the app
April 18, 2022

I had a lot of issues with my initial qb setup and Ronnie was able to take care of it in minutes. I'm very happy with the support received.

incrEDIBLE eats inc
United States
4 months using the app
October 20, 2023

It can be a bit complicated to configure, but the support team is amazing. Tom and David helped me step by step in configuring the connector. Once it's configured, it works like magic !

Naked Nation UK
United Kingdom
4 months using the app
August 5, 2022

Great customer support by Rom, took the time and patience to resolve the issues we had. Would recommend

carepay social
Netherlands
4 months using the app
May 24, 2021

Excellent customer service. Ronnie walked me through some things that I was totally confused about and helped me understand the reason behind them. Highly recommend the app and the team behind it. Thanks!

Brave soles CAD
Canada
4 months using the app
Edited April 26, 2022

Respond perfectly to our expectation, lots of way to customize the exportation between QB and shopify. The support service is really quick and professionnal. Thanks Paul, Lori, Clarisse, Floribelle and David for the great support!

Hooké
Canada
4 months using the app
July 9, 2021

Dean in customer support is the bomb.com - super helpful - and tactfully reminded me that reading the instructions is a great way to prevent overwriting my inventory QOH levels with all 0's... important Pro-tip there... :)

Free Grace Press
United States
4 months using the app