Reviews (2,437)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

February 2, 2023

I recently started using the Onesaas product and have been thoroughly impressed with the level of support and expertise provided by Ben. His attention to detail and ability to understand my specific business needs has made the integration process seamless and stress-free. With his quick response times and personalized approach, I have complete confidence in his ability to resolve any issues that may arise. Ben goes above and beyond to ensure customer satisfaction and I am truly grateful for his dedication to his work. Would love to see AUTOMATIC SYNCING of product price/description etc to quickbooks tho. Thanks again

Ça Marche
Canada
24 days using the app
May 22, 2020

Troy from the support chat was awesome in answering all my questions very quickly and effectively!

Knockabouts
Canada
24 days using the app
January 12, 2021

I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.

Badfish SUP
United States
23 days using the app
Intuit replied January 24, 2021

Hi Badfish SUP,
Our support team has reached out letting you know that a QuickBooks Online has an automated tax feature that would help address having to set up sales tax per country per state. OneSaas supports this automated tax feature and syncs your sales data from Shopify to QuickBooks Online without having to set up a tax in QuickBooks Online per country and city. Please chat to our customer champions online if you’d like some help or more information on setting this up? You can chat to us online via our website or in-app or email them at support@onesaas.com
The OneSaas Team

August 10, 2022

Thanks to Sherwin for helping me connect my store to Quickbooks, great help! Now manage my inventory and orders all through Quickbooks

jondo-bros
South Africa
23 days using the app
September 8, 2022

Love the integration between Shopify and Quickbooks. Got stuck with the sync and Rom was amazing with the support. Sorted it out for me straight away!

EEZYSUN
South Africa
23 days using the app
December 14, 2023

Rom helped us with the integration, helped with solving the sync issues, and even offered to help set up additional features! Very responsive and friendly, making using the QuickBooks app an even more enjoyable one. Highly recommend :)

Superlens
Singapore
About 3 hours using the app
July 29, 2022

Troy helped me to resolve an issue that was complex and stayed with me on it for hours. Cant speak highly enough of him. Thx team!

Mark Newton Custom Woodcraft
United States
23 days using the app
September 7, 2021

Sherwin was a great help. Really helpful and provided me with links to the information i need. Helped me sync my dad

Luxe Strap
Australia
23 days using the app
October 17, 2023

Très bon service pour toute l'aide donc j'ai eu besoin. Réponse rapide et précise. Merci à Sherwin.

Les Étains Chaudron Pewter
Canada
7 days using the app
March 13, 2023

great service! ROM is patient and helpful, fix the inventory issue quick. will recommend to my friends to use this app. Thank you very much!

KingsBottle.com.au
Australia
22 days using the app