Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

Edited October 8, 2020

Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!

Recyclocraftz Retail
United States
3 months using the app
January 11, 2022

Had an issue when connecting shopify to quickbooks but Benielle was able to diagnose the issue and help me fix it!

Fin & Viola
United States
3 months using the app
May 23, 2022

Thank you Sherwin for waiting with me whilst I setup this app! Upset that I did not switch over to Quickbooks sooner.

Edgy Shirts UK
United Kingdom
3 months using the app
Edited April 9, 2024

They have excellent support. CLARISSE in particular. Great help!

Medilution
Netherlands
3 months using the app
March 21, 2022

Had a problem during the integration. Ronnie from the support team was kind enough to guide me through the step-by-step process. Great Support. Thanks

Fine Foams Australia
Australia
3 months using the app
August 7, 2023

Had an issue we didnt know we had, I was contacted by sherwin immediately to rectify! 5 Star service, very helpful and communicated very well what our problems were. Very much so happy with his help. Excellent service!! 5**********************************************************************************************************************************************

The Imagination Shop
United Kingdom
3 months using the app
February 3, 2023

My experience with Paul was excellent! I was having an issue with not seeing many transactions pulled into my QBO and Paul quickly and accurately assessed my issue and advised me to enable 'unfulfilled sales' in mapping. He was very efficient and professional and helped me greatly. Now, I have more confidence in this app thanks to great support!

Dear Aspen Corporation
Canada
3 months using the app
February 9, 2022

I have just had a great experience with Customer Support - Sherwin. I was able to get the issue resolved immediately as well as get a better understanding about how the Connector works.

Animal's Speed Shop
Canada
3 months using the app
September 20, 2022

Sherwin's really helped me with some sync issues - thank you! the app is really great and simple - it also auto syncs to QB over a certain period

rkdtshop
Hong Kong SAR
3 months using the app
October 28, 2022

Sherwin was super helpful in getting us all set up with our Quickbooks Shopify connect! So happy to have our two platforms linked.

The Bloom Of Time
United States
3 months using the app