Reviews (2,450)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

February 3, 2022

I did have some issues with the integration because of some duplicate skus on the Shopify end - which I wasn't aware of until of until I made the connection. Customer services was quick to respond and very helpful - thank you Troy

Andrea Blais
Canada
22 days using the app
July 14, 2022

Sherwin did an awesome job helping me fix my order errors when not syncing.
I came in this morning and I had 29 errors that would not sync. They are now synced and will going forward.

Baxter & Me Wholesale
United States
22 days using the app
March 8, 2018

Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.

Vitality And Wellness
Australia
Over 1 year using the app
February 6, 2023

Had some minor issues with the syncing but Rom was great in helping me figure out where I messed up. Overall a great app that does what it says it will, effectively!

Gusto Collection
Hong Kong SAR
21 days using the app
May 31, 2022

Merci à SHERWIN qui m'accompagné au long de processus. Beaucoup de paramétrages sont possibles. Parfaitement personnalisable.

Torréfaction Seggali
France
21 days using the app
November 29, 2022

Dean was very helpful!! A lot of knowledge about about the system. I needed to sync the information from Shopify to QBO and he helped me.

Caresha Please
United States
21 days using the app
October 25, 2022

sherwin helped a lot with product sync as i had many issues in the past. but all works now and they are fast

MECHALI
United States
Over 1 year using the app
Edited August 14, 2020

Excellent real time customer service (thanks Dean & Raphael!) and it's the most comprehensive app available. The only one I could find with any customization.

Jessica Simpson
United States
21 days using the app
December 9, 2021

Vincent was awesome and very quick in answering my questions and making sure I was all set and ready to go. Very fast and effiecient.

JZ Recording Equipment
United States
21 days using the app
Edited July 14, 2021

Wonderful QBO integration! Customer Service was very helpful as well, specifically Sherwin. Highly recommend.

Company Coffee Shop Online
United States
21 days using the app