Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

March 28, 2023

I had an issue with connector today and I reached out to the customer service for help. Luckily I got connected to ROM and let me tell you it was the best customer service experience I ever had. The patience, the detailed instructions, the dedication to help. This experience really made my day and I'm thankful for Rom's help.

Face Facts Lebanon
Lebanon
About 2 months using the app
January 7, 2021

I am just now starting this app and getting things figured out. Ronnie truly has been such an amazing help and I appreciate him being patient and taking the time to break things down for me.

Gypsy Trail Boutique
United States
About 2 months using the app
June 14, 2023

Thank you Karol for the customer support

Canada Ant Colony
Canada
About 2 months using the app
May 13, 2022

Rom helped me set up the integration with my Shopify store and they were very patient and detailed as I figured it out!

Skipper Hair Inc.
Canada
About 2 months using the app
December 12, 2022

Sherwin helped me alot with understanding every step. Iam new to this and thanks to Sherwin i now understand what iam doing. I recommend this! Very helpful and takes the time to explain and guide!

SKIMASK
Sweden
About 2 months using the app
May 25, 2022

There's always a learning curve and I'm in a hurry. The tech support is awesome! I was on Chat support with ROM. The service was unbelievably fast and ROM made the task seem easy. This is truly the best support I've ever experienced. And when I'm dealing with my money, this app and support are important.

Sonoma Champagne Sabres
United States
About 2 months using the app
October 9, 2023

Rom (Support) was very helpful in resolving a sync issue that we had encountered.
Thank you Rom!

BellGear (Pty) Ltd
South Africa
Over 3 years using the app
March 30, 2022

Great app and the sync is incredibly fast. Customer Service is great (especially Clarisse) The app performs as it should and connects to shopify seamlessly. I would recommend this to any small business owner.

Dadomade
United States
About 2 months using the app
Edited April 22, 2022

Lori @ QB Connector was a great help on helping me with syncing and payment issues. She was responsive, thorough and patient. Could not have done it without her! Ben @ QB Connector was extremely patient and thorough helping me navigate through the Connector dashboard. Thanks Ben for making my day!

BB's Jet Set Home
United States
About 2 months using the app
Edited March 1, 2023

Rom was great and very helpful. My question was quickly answered and the issues I was having were solved.

Garage Style | Garage Floor TIles
United Kingdom
About 2 months using the app