Reviews (2,737)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

June 4, 2021

I tried this app. Paul was extremely good and sharp in hearing my requirements, including provide sound advice on creating the correct New Income Account category for my newly start shopify website whereby I trying to synch it to my parent company QuickBooks account. The only thing I'm stuck with is, my website default is selling in USD and my parent company QB others Sales is in MYR. Now I need to checkout whether I can edit my QB into Multi Currency and whether it would caused adding USD into my Sales Income Ledger mixing up with my existing MYR. Paul recommended I ask if QB can convert it automatically into my LOCAL MYR after this APP synch the shopify USD sales into my *Multi-Currency QB, (*if my QB is switched to Multi-Currency subsequently). We are still exploring this and will need to update Paul prior next step. Thanks Paul for superb and patient support from every step of the way guiding me to set up. I would give Paul 6 STARS for that! I will connect with Paul again soon hopefully can use the App to synch with my USD default Shopify with my QB and only if QB is capable of Auto-Convert the Shopify USD Sales that was synch into my QB after Multi-Currency is ON. God Bless lets hear what QB say. In the meantime I cannot use this App yet. Once again thanks Paul will catchup soon.

MultiLightCreator (Wholly owned by Gift To You Ideas)
Malaysia
About 2 months using the app
June 20, 2020

I've been using OneSaas for one of our Shopify stores, and wanted to get it set up on the other store. Troy was extremely helpful in setting it up and getting all of our settings correct. I'm very happy with OneSaas, as it saves me an immense amount of time.

FRENCH GIRL
United States
About 2 months using the app
May 3, 2022

I logged in to get help for my QBO account and I was connected with Sherwin who was super helpful. He helped me set up a clearing account and helped me clear out the error messages I was getting. What a relief to have that done. Thanks to Sherwin!!!!

Aziza's Closet
United States
About 2 months using the app
May 17, 2023

Sherwin was extremely helpful today in getting our second store setup for wholesale. Thanks again Sherwin!

Arte Italica Wholesale
United States
About 2 months using the app
Edited July 25, 2022

I really like how everything syncs. I had an issue with our first sale but Sherwin was extremely helpful and quick with an answer. So far this has been a great experience for our new store. Had to use the online chat for a new error that we had and Rom was able to help me out in less 3 minutes. The service and products are absolutely awesome! Thank you Rom for your quick help.

The Low Carb Market
United States
About 2 months using the app
Edited October 3, 2022

Great app to view your sale. Support agent BEN and ROM did a great job for onboarding. Highly recommend.....

Freestyleshop
United States
About 2 months using the app
November 1, 2023

Brilliant customer support, I had few technical queries, Ben sorted 15 min. All working smoothly.

Woven Wood
United Kingdom
About 1 month using the app
August 27, 2021

I needed help with the app synqing with quickbooks. Troy was very professional and easy to follow when he was relaying instructions. He made sure to answer all of my questions and followed through till i was comfortable fix my issue.

NuGaming
United States
About 1 month using the app
August 24, 2023

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Love Of Pianos
Canada
About 1 month using the app
December 30, 2021

It's a very detailed sync app with lots of options. But the real difference was the customer service team. Vincent helped me out on a chat for an hour. He was the only customer I was speaking to and got really fast replies and he was very knowledgeable. He saved my time from reading all the instructions:)

Cilek Kids Room
United States
About 1 month using the app