Reviews (2,756)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

Edited October 3, 2022

Great app to view your sale. Support agent BEN and ROM did a great job for onboarding. Highly recommend.....

Freestyleshop
United States
About 2 months using the app
November 1, 2023

Brilliant customer support, I had few technical queries, Ben sorted 15 min. All working smoothly.

Woven Wood
United Kingdom
About 1 month using the app
August 27, 2021

I needed help with the app synqing with quickbooks. Troy was very professional and easy to follow when he was relaying instructions. He made sure to answer all of my questions and followed through till i was comfortable fix my issue.

NuGaming
United States
About 1 month using the app
December 30, 2021

It's a very detailed sync app with lots of options. But the real difference was the customer service team. Vincent helped me out on a chat for an hour. He was the only customer I was speaking to and got really fast replies and he was very knowledgeable. He saved my time from reading all the instructions:)

Cilek Kids Room
United States
About 1 month using the app
August 24, 2023

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Love Of Pianos
Canada
About 1 month using the app
April 6, 2022

I was having a few issues initially getting started, but ROM was a great help and got everything set up to sync quickly and was super helpful!

Made With A Purpose Co
United States
About 1 month using the app
August 16, 2023

Very good synchronization between Shopify and QBO, and ROM's support is super awesome! He helped us with expert advices.

Music Connoisseur Malaysia
Malaysia
About 1 month using the app
December 1, 2022

The app and the support team are fantastic!!!!!! Thank you SHERWIN!!!! Always so easy to work and quick to respond.

Flock Off USA
United States
About 1 month using the app
February 23, 2022

It may seem a bit daunting at first but it works great. I had a complex issue to resolved and I worked with Dean via tech support chat. He was outstanding and helped me diagnose and resolve the issue plus helped me to optimize the settings even more.

Ridgeline Tool - Oscillating Blades Direct
United States
About 1 month using the app
September 29, 2022

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.

Gorman & Smith Beverage Equipment
Canada
About 1 month using the app