Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

July 12, 2022

Customer service is excellent. Troy helped me resolve the few transaction synchronization errors I was experiencing.

Wilderness Poets
United States
2 months using the app
January 6, 2021

I just started using this app and some of the settings were beyond my knowledge. The customer service rep, Dean, was absolutely fantastic in helping correct my issues.

Jan-Supply
United States
2 months using the app
March 7, 2022

This app is great once you get it set up correctly. Their support team is amazing though, and will help you quickly figure it out. They are knowledgable and extremely helpful. Vincent in particular was fantastic support today. Highly recommend.

Trash
United States
2 months using the app
November 22, 2021

Dean with Customer support was extremely helpful. It's not always easy to communicate via chat and Dean made it very easy. He made sure to check in with me when the time was getting long due to him looking up my issue. I appreciate customer service with patience and understanding. Thank you!

Sky's Offroad Design
United States
2 months using the app
January 18, 2023

I can't say enough good things about this app and the team working on it. Sherwin was incredibly friendly and helpful and helped me solve my issue immediately.

Seamless integration as well between QBO and Shopify. I highly recommend this product over all the others out there.

SuperiorSkin
Canada
2 months using the app
November 22, 2023

Sherwin was very helpful at helping me set up the app to my quickbook! Really good customer service, Thanks!

HOLM
Canada
2 months using the app
December 28, 2021

The app works great, and customer service in wonderful. Rominick really helped us finalize our integration.

Accent Wine
United States
2 months using the app
March 30, 2022

Je n'ai pas encore eu le temps de tester l'application, mais le staff m'a bien accompagné dans les paramétrages, merci à Benielle pour son aide.

Solstice et Mineraux
France
2 months using the app
June 26, 2019

Tried another app to connect with QuickBooks Online and it wouldn't work. This one worked within a few minutes. Had to contact support for one small thing and Hazel gave me an answer very quickly!

Rawtek Performances
Canada
2 months using the app
Intuit replied July 2, 2019

Thanks for the great review Rawtek Performances! We're happy to hear that you got your store working with QuickBooks online within minutes. Hazel is thrilled to have helped you get up and running quickly. Reach out to our customer champions for help anytime - support@onesaas.com

With your apps working happily together, you'll be able to get back to business.

If you'd like your business success featured on our website or social media, reach out to our customer advocates - marketing@onesaas.com

Edited February 8, 2023

I had some problems connecting my shopify to my QBO and Paul from customer services was quick and very helpful !! The chat customer service is awesome, quick and effective!!
An other day I still had some problems with the synchronization and Dean was super helpful and quick!! Thanks!

mamzellechoses
Canada
2 months using the app