Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

January 19, 2022

J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)

Joée Paris
France
2 months using the app
Edited January 5, 2021

Great service from Marck. He was incredibly patient and generous with the info he shared, like all reps so far.

Soberscove Press
United States
2 months using the app
August 11, 2023

Great and fast service.I can recommend ROM.I recommend this application because it meets all my expectations.

ToyLandia
United Kingdom
2 months using the app
December 12, 2023

App imports data a little weird sometimes but not hard to clean up and the best thing available for this kind of link-up. Amazing customer service - THANKS ROM! Highly recommend. This is saving us days of time.

Minimum Wines
Australia
2 months using the app
December 28, 2023

David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it.

The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.

The Monastery Store
United States
Almost 4 years using the app
April 24, 2020

Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.

anlander.com │ 我們只賣好產品
Hong Kong SAR
Almost 4 years using the app
May 9, 2022

I have just started using Quickbooks with Shopify and Dean at Quickbooks managed to help me link my two Shopify sites with Quickbooks very easily and promptly. Great service.

Vintage Equestrian | Stock Pins | Vintage Jewellery
United Kingdom
2 months using the app
March 28, 2022

This review is specifically for Sherwin the customer service associated who helped me via chat. I could not believe how quickly and easily he resolved my problem. I had been trying to fix it forever and he was able to help be resolve the issue in under 5 minutes. Absolutely outstanding customer service. I will now be sure to use the chat function again when I need assistance knowing there are great people like him ready to help.

Careworks Mobility
United States
2 months using the app
March 22, 2021

I had some questions about integrating Shopify with QBO. Karol was able to quickly answer my questions and fix my problems. It is now integrating with QBO.

Colt Cattle Company Inc.
Canada
Almost 4 years using the app
Edited August 5, 2022

Sherwin is very helpful and resouceful. He helped with my question and corcen. Thanks Rom! I would recommond this app to everyone.

StartPrint Hong Kong
Hong Kong SAR
About 2 months using the app