Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

February 1, 2024

app is kinda complicated to sync data to QBO
but a support team member, who is Karol, is very friendly and nicely supports me. I got couple of issue while syncing data however she helped me and explained each feature gently.

Thank you Karol!

marketvan.ca
Canada
About 1 month using the app
April 24, 2021

I was previously using quickbooks by bold to import my orders and inventory into QBO and then I came across OneSaas. This app allows more control of how orders are imported and their customer services is great. Karol was absolutely amazing! She walked me through the set up process and answered all of my questions. Definitely recommend this app.

Dutton Brown
United States
About 1 month using the app
December 30, 2022

I would recommend this app. I received quick and professional service from Sherwin to help with the sync.

Topsy Farms
Canada
About 1 month using the app
December 4, 2023

Sherwin gave me the best customer service ! A+

Folklore
Canada
About 1 month using the app
September 8, 2023

The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.

Jentl.
Australia
Almost 2 years using the app
May 24, 2022

App is very easy to use and does a perfect job syncing my products and transactions. When I needed some assistance, Sherwin was patient and extremely helpful. Would recommend.

Stormy Wellington
United States
About 1 month using the app
Edited August 31, 2021

Sherwin spent 3 hours helping me resolve issues with the integration. Greatly appreciated and a huge help and very patient, as it has been very frustrating trying to navigate this

Ocean Soul Bali
Australia
Over 2 years using the app
April 29, 2020

Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!

Double Haven Brands Limited
Hong Kong SAR
Almost 2 years using the app
December 30, 2022

Ben was outstanding on his support provided to us today, thank you so much, Ben, and keep up the good work!

Best Wishes
Raul.

AvantiDMR UK Store
United Kingdom
About 1 month using the app
March 18, 2020

Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!

Hunters Furniture
Canada
About 1 month using the app