Reviews (2,673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with Shopify, automating data entry and enhancing financial management. It's particularly valued by small businesses for improving efficiency and stock management. The app offers customizable sync options, including syncing past data, which is crucial for accurate financial records. Merchants praise its reliable performance and exceptional customer support, noting the availability of step-by-step live chat assistance. It's seen as a cost-effective solution, preferred over more expensive alternatives.
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Sherwin has been amazing helping me set this all up! Best customer service! I highly reccomend him for support. He has talked to me all morning making sure everything was set up
Great little integration with fantastic support, Rom was especially helpful getting it set up for our store.
Ronnie was extremely helpful and gave me the right direction to properly get our operations moving. The app expedites the process very well and let's us focus on the business and not bookeeping.
So far so good. Online chat with Marck helped with all the loose ends with the set up. Really looking forward to this saving a ton of data entry.
Hi Helen! Thanks for leaving a review! Marck from our team of OneSaas customer support champions is delighted to hear that he's played a role in helping you eliminate your manual data entry between Shopify and QuickBooks Online!
We'd love the opportunity to feature the success of your organization on our website and social media. If you're interested, please send a quick email to marketing@onesaas.com - looking forward to hearing from you!
Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.
Benielle has helped me to correctly synchronize my orders, so far I am delighted with the app, Thank You
This app/company are both unresponsive. If you're a Canadian business, look elsewhere. Their integration will not work with multiple tax rates (provincial tax rates). Also, though responsive on email, they will refuse to call you when asked and fixes will take 2+ weeks. This is all very confusing to me because it worked perfectly fine with my trial? Also, they are an Australian company which will keep you waiting for a response.
Hi Eric,
As we've discussed privately, we've given you a full refund on your yearly payment.
It was very unfortunate that our support staff were unable to call you at a time that suited you. Our live-chat support staff are available 24 hours to accomodate our customers across the globe.
In the meantime, our development team is in the process of debugging the issue around the grouped Canadian taxes. We will notify you as soon as the issues are fixed so we can get you set up on a new free trial. We'd love to give you the opportunity to try our update before subscribing to our paid service again.
Best regards,
The OneSaas team.
Troy helped me figure out how to log out of the wrong quickbooks account and get signed into the correct account. He made it very easy and simple. His responses were quick and easy to understand.
Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.
Great service again from Benielle from the customer service team - highly recommend this app to others