Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

May 18, 2023

Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!

TheBubble, LLC.
United States
Almost 2 years using the app
July 27, 2022

Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!

GetRadiantBarrier
United States
30 days using the app
March 28, 2023

I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.

Coscraft
United Kingdom
30 days using the app
February 1, 2024

I've used QBO for ages, recently setup my first Shopify Integration, the process was fairly straightforward and when I did have some questions Karol was able to show me what I needed to do on my first contact. Must have app if you use Shopify and QBO. Rob

Anglers Central
Australia
29 days using the app
January 31, 2020

It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.

Joseph Stern
United States
Almost 2 years using the app
Edited March 22, 2022

Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!

Outdoor Workout Supply
United States
30 days using the app
September 14, 2022

Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !

Hapiwine Shop🍷 : acheter, déguster et créer votre cave à vins, Caviste sur-mesure, wine shop on demand & online à Paris 6
France
Almost 2 years using the app
February 24, 2022

Rominick was so helpful setting up this app and helping me with every process. Great app still trying to learn quickbooks. hope it turns out to be good

Boringhome
India
29 days using the app
March 4, 2024

We had some issues setting up the initial integration but Ben provided excellent service via the online chat function and was able to get things cleaned up quickly and efficiently.

Reed Supplies Canada
Canada
Edited September 18, 2024

Rom and Sherwin were both very helpful in fixing my sync issue with QB online! I was getting some errors and things were resolved quickly.

Kawartha Propeller
Canada
Almost 2 years using the app