Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

February 15, 2022

I really like this app a lot .. i am new to bookkeeping and this was eye-opening.. the support was great..Benielle was super patient and helpful .. thank you

AUROBELLE IBIZA
Spain
Over 1 year using the app
April 24, 2020

Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.

HONEYBLOWOUT
United States
Over 1 year using the app
September 18, 2023

Customer Service was fantastic! The Product is not intuitive by nature, however, Customer Service Support was responsive to my issue. The Support Representative, Ben, was exceptionally knowledgeable and very dedicated to resolving my Connector issues. Ben checked with me EVERY step of the way, and he boosted my morale getting through the Connector application process. Thank You, Ben!

Redline Bowhunting
United States
Over 1 year using the app
November 1, 2023

Ronnie was a great help in understanding how I managed payouts from Shopify to Quickbooks. Very knowledgeable.

Kieva & Co Soapery
Australia
20 days using the app
December 2, 2021

App works as advertised. I am the business owner, and not an accountant. I reached out to support and Rominick was very helpful and patient. He spent about 40 minutes with me in chat answering 3 very involved questions. He also stepped me through how to change settings and extended the sync date with Shopify back 10 weeks to pull in more orders. Highly recommend!

Atomic Print Co.
United States
20 days using the app
Edited February 7, 2023

Great app. Very useful for automatically adding orders to QB. Great customer service as well. David and Paul were very helpful and friendly with syncing some items. Thank you!

Victory Range Hoods
Canada
20 days using the app
May 9, 2022

Sherwin was wonderful, I am amaze with customer support, very smart just I do not have enough words to explain my wonderful experience.

Colour Energy Wholesale Canada
Canada
20 days using the app
Edited January 11, 2022

Rafael helped me fix my problem right away. Fantastic service. I've just started using the app - so far it seems to be working very well. Much better than shopfiy to quickbooks integrations I've tried in the past. Rominick was also very helpful! He was quick and courteous and solved my issue promptly.

Woodsia
United States
20 days using the app
May 14, 2021

I was terrified of the idea of spending hours on a chat and not get anywhere with my problem. Sherwin was AMAZING !! in 10 minutes the problem was resolved without 1000 of useless questions you always get in these chats.

Saponificio Varesino
United States
20 days using the app
October 5, 2022

Rominick helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem, but to write this review was very difficult.

Roselisa Beauty
Canada
About 1 year using the app