Reviews (2,478)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

April 5, 2023

Clarisse was a great help in Sync process. She made whole process a smooth ride. I am happy with support provided

Bassar
United Arab Emirates
About 14 hours using the app
Edited December 3, 2021

Vincent has been helpful and good knowledge. but other team from support are useless. Had another person name Nona , a complete time waste , utterly slow. Re : App it has lots of limitation as one big flaw > you can’t batch edit products. A very simple feature with all similar apps provide but this one. Shopify integration needs a lot more improvements. All products in QB imported are non inventory and to change them to inventory I was suggested to do one by one A complete nuisance ! No guidelines from anyone to import - export from and to QB ( using or making some fields based on Shopify requirements ) I wanted to give more than 4 stars but considering few features as mentioned above I would rate 2 at this stage. Let’s see if I hear from anyone from serious about all this and can fix

Budget Beds
New Zealand
17 days using the app
November 9, 2022

The app is a bit confusing to set up and get everything synced properly. But then I chatted with Paul in their support chat widget and he helped me out really quickly. Very smooth after that.

CasePlace
Canada
12 days using the app
November 10, 2022

Thanks so much for the help David, you saved me hours in fixing an issue that I just couldn't see. Thank you

Vivere Australia B2B
Australia
About 12 hours using the app
May 30, 2023

Great support from Rom, much appreciated! He helped me link my shopify account to quickbooks fast & easy.

Dapper Industries SA
South Africa
About 12 hours using the app
March 24, 2023

Sherwin provided exceptional assistance in helping us integrate the app into our store. Despite the app's unavailability in our region initially, he promptly resolved the issue. The app is fantastic, and his support was outstanding!

Venetto Design
Luxembourg
About 12 hours using the app
April 25, 2019

App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!

Elephant Box
United Kingdom
10 days using the app
Intuit replied April 30, 2019

Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection.

We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on marketing@onesaas.com if you're interested :-)

July 18, 2022

Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.

Protected Trust
United States
10 days using the app
February 6, 2023

Today I installed this plugin to connect to my QuickBooks account, and I needed some help with the configuration. Karol from customer support was very helpful in getting me connected and synced correctly. Thank you :D

Fragrance-Free Products
Australia
About 10 hours using the app
May 31, 2022

Ben really helped me with some payments and fees issues, also this is a great app to e-commerce sales

MBTEK
Canada
About 10 hours using the app