Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

Mixed Bag
Australia
12 days using the app
July 24, 2023

Ben has been very helpful attending to our problems and providing detailed solutions while being very courteous.

www.cabinetcrafterz.com
United States
12 days using the app
November 27, 2019

Karol with chat support was awesome in helping me fix my errors. She made my mistake and correction a lot easier and was very attentive and fast. Great support!

Sparkle City
United States
9 months using the app
June 21, 2023

Karol was an amazing person. She join the chat in about 1 min. She help us with our question.
Unfourtunately Quickbooks integrator doesn't detect price/cost changes in products, it only migrate a snapshot of products from Shopify.

TicoHouse
Costa Rica
11 days using the app
Edited January 30, 2023

Excellent support!
As a global small business, it was important to connect several business entities to one domain. Sherwin quickly came up with an easy solution that did not require another license or domain. David provided additional speedy support! Great team!

Upgraders
United Kingdom
11 days using the app
December 2, 2021

Ronnie answered my question right away and went above and beyond to help me. I had a great experience!

the green tea shop
Canada
11 days using the app
Edited June 27, 2023

This app works quite well, though I had a bit of a challenge setting up. Sherwin helped me though and I was sorted out in no time - thanks!! I had a few other issues, and Lori helped me; customer service has been great, very quick and genuinely helpful!

The one downside is that inventory doesn't work for me to sync in QBO since QBO's inventory system isn't great, but Shopify tracks it well enough and we do have a specialty product/business, so it usually makes things extra complicated anyways.

Silver Creek Nursery Ltd.
Canada
11 days using the app
Edited April 29, 2022

The app needs some work but the support staff like Vincent, Rom, and many more are a real asset and work hard to make you feel supported and heard.

Friends of Buford Park & Mt. Pisgah
United States
8 months using the app
May 19, 2022

I am in the process of using this app to connect my business to quickbooks. Ben and Rom were very helpful Customer support people that I chatted with when I needed help, and both were very nice.

Cottage Grove Guilt Company
United States
8 months using the app
April 4, 2022

Karol Helped me with syncing my QBO to my shopify and helped me through the processed i got all my transactions synced and will also email me after its completely synced 100% satisfaction great CS from One Saas

SATRAA
United States
10 days using the app