Reviews (2,757)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

December 29, 2022

I was supported by Ronnie to help the integration for Shopify and Quickbooks - it was seamless! he knew exactly what I wanted, and how to explain it - it took no time at all to integration the systems! Excellent support Ronnie - much appreciated!

Urban Oak - Rustic, Reliamed, Urban
United Arab Emirates
6 days using the app
September 20, 2022

Always have quick customer support who can help you out when you need some assistance. Ronnie from Customer Support is a real one.

Filisco
Canada
4 months using the app
October 4, 2022

Game changer for me, having moved from another invoicing system where I could not import orders from Shopify, this has made it so, so easy.

Phil Sproson Photography
United Kingdom
6 days using the app
May 5, 2022

Works well, does what it needs to and Rom in customer support was very helpful in sorting out the issues I had.

Working Class History | Shop
United States
6 days using the app
Edited January 8, 2020

I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :)
Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.

Hydrafil, Inc
United States
4 months using the app
May 10, 2022

I had an issue with synchronizing however Sherwin solved my problem. Thank you so much for helping immediately

Foldinky
Canada
5 days using the app
October 24, 2022

This app has been very helpful with syncing our Shopify sales transaction data (including product line item details, sales tax, discounts, promotional merchandise) to QBO for us. We've had issues with the sales tax mapping on multiple occasions; Shopify is somehow permitting the customer's "ship to" city address to create new tax mapping codes within the Connector app settings, which do not accurately represent how we collect sales tax based on our business shipping address, or transactions sync to QBO as if no sales tax was collected. This has created errors that I have to make manual corrections for in QBO, while also reaching out to the Connector app support staff for assistance. Rom helped me this last time to correct the sales tax issue and was able to re-sync a transaction so that it was correct. He was very patient and investigated the issue thoroughly, going back into the history of my prior support tickets to find the best possible solution. Fingers crossed this will continue to work for the long term!

ITS Tactical
United States
4 months using the app
August 3, 2021

Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!

SBD Apparel Canada
Canada
5 days using the app
October 11, 2022

Wow, Sherwin has been so incredibly helpful today. We really appreciate hoq quickly he helped us resolve some errors we were experiencing. I feel very confident that I can find help easily going forward.

HEAL IN COLOUR - adhesive bandages for black and brown skin
Canada
5 days using the app
December 4, 2019

We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions.

I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!

Velaslavasay Panorama
United States
5 days using the app