Reviews (2,466)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

March 31, 2023

SHERWIN is great. Extremely helpful. Was supporting me for 2 days to set up our system. Thank you.

CreekAtDeepdale
United Kingdom
11 minutes using the app
June 7, 2023

Ben was really helpful and resolved my issue promptly. Very satisfied with the assistance I received

Rampage Coffee Co.
Canada
8 minutes using the app
April 17, 2023

Sherwin's service was great! He offered a solution to fix my issue and I was very impressed with the quick and friendly communication.

Potion Slinger
South Africa
7 minutes using the app
May 24, 2022

Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.

Perfect Storm Collection
United States
6 minutes using the app
January 13, 2022

Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!

Lumber Revolution
United States
6 minutes using the app
July 18, 2020

Only sync 30 days history of orders. Ridiculous limitation which makes using the app mandatory from day one but not when the shop existed for a while.

Gemstech
United States
3 minutes using the app
Intuit replied July 18, 2020

Hi Gemstec, We offer unlimited historical data on our annual plans - while at the moment we are unable to offer annual plans when purchased via the Shopify store, we can offer these through our website directly. Please reach out to our support team at support@onesaas.com to get assistance moving over to an annual plan and benefitting from the unlimited historical data that you are requiring.

December 23, 2021

Rominick was very helpful. provided me with answers to my questions and went high and above my expectations.

Warehouse Fever
United States
2 minutes using the app
May 10, 2023

Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.

LOA SKIN
Canada
August 5, 2022

Dean is a god damn Rockstar and you should pay him more so he never leaves your company. App is ok too!

Indoor Invitational
Canada
May 4, 2022

Clarisse was quick to solve my issue when I contacted support. Overall, the app does as it is designed to do and I am satisfied.

ANDRGYN
Canada