Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

May 27, 2021

I just downloaded it so I cannot say much yet about the app, but I will say that their service has been very good and quick. Troy was super helpful late at night, and got my questions answered very quickly!

Casual Carats
United States
11 minutes using the app
February 10, 2023

Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH

Country Barn Boutique
Canada
About 4 hours using the app
June 7, 2023

Ben was really helpful and resolved my issue promptly. Very satisfied with the assistance I received

Rampage Coffee Co.
Canada
8 minutes using the app
November 2, 2023

Very helpful assistance from David in quickly sorting out my connection issue with Quickbooks and Shopify. Thank you so much!

Timantti Activewear
South Africa
8 minutes using the app
February 4, 2021

I just installed this app to sync Shopify and Quickbooks Online for inventory and transactions. Had an issue with sales tax not syncing but Rafael at OneSaas was quick to resolve the issue. Thanks Rafael.

Cybele's Games
United States
About 3 hours using the app
April 17, 2023

Sherwin's service was great! He offered a solution to fix my issue and I was very impressed with the quick and friendly communication.

Potion Slinger
South Africa
7 minutes using the app
May 24, 2022

Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.

Perfect Storm Collection
United States
6 minutes using the app
January 13, 2022

Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!

Lumber Revolution
United States
6 minutes using the app
March 10, 2021

Didn't sync sales receipts (which is the only thing I care about today) and synced products not using the name field and populating the income category with a cost of goods category. Complete waste of a whole work day.

The Honey Exchange
United States
About 2 hours using the app
Intuit replied March 10, 2021

Hi The Honey Exchange, Thank you for your comment. The issues you are describing sounds like you may have mis-configured the app settings and should be easily fixed with a few tweaks. Our experienced customer champions have reached out to you, and will be more than happy to help you get set up, simply email us at support@onesaas.com

January 6, 2022

Rominick provided excellent customer service and was able to resolve all of our issues in no time at all!
However, it would be more convenient if users could un-sync and re-sync data on our end instead of having to contact support to do so.

The Humane League
United States
About 1 hour using the app