Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

April 1, 2021

Great customer support, Dean helped me walk through the setup. Looking forward to use that and stick with this product

rbeey
United States
18 minutes using the app
Edited August 19, 2021

Ronnie was incredibly helpful. He set up my entire integration! Sincerely appreciate all of his help.

Breaking Into Device
United States
17 minutes using the app
December 2, 2019

One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.

Cedar Hill Farm Co.
United States
About 8 hours using the app
Intuit replied December 2, 2019

Hi Cedar Hill Farm Co,

We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.

- OneSaas Customer Champions

June 2, 2022

Very excited about how easy this app seems to use! Had to chat to troubleshoot connection issues, but Karen answered me immediately and got me fixed in about 2 minutes!

leggingsandvino.com
United States
16 minutes using the app
November 1, 2023

I am a bookkeeper and use this app for ten different retail companies. I do not know what I would do without this app. Every support person I have chatted with has been very helpful and always responds quickly. I have chatted with Troy a number of times and he is very knowledgeable, friendly, and helpful.

The Cold Hearted Co.
United States
15 minutes using the app
May 25, 2022

I had questions about synching my data to QB and Lori provided great service answering my questions quickly.

BrandNewNoise Instruments & Audio Recorders
United States
14 minutes using the app
July 17, 2023

Great product! Have used it for a while in an old store and Sherwin helped me to build a new connection

OMAS
United States
14 minutes using the app
November 7, 2023

I absolutely love this app and the customer support is amazing! Thank you Sherwin for walking me through set up your help is much appreceated.

Animal Friends Rescue Project
United States
13 minutes using the app
March 22, 2021

Setup was simple and Dean quickly helped me with my questions! I look forward to seeing how well it integrates with QBO

Kate Lester Home
United States
13 minutes using the app
September 15, 2021

Looks great but doesn't support Shopify Edit Orders. So if you edit an order, a customer pays the updated invoice in Shopify, it will not sync over. That money will not be accounted for in quickbooks.

Products On White Photography
United States
About 6 hours using the app
Intuit replied September 19, 2021

Hi Products On White Photography, thank you for taking the time to try out our app. Our team is evaluating how we can improve syncing edited orders suited to your business needs. Our advice here is to configure your integration settings to only sync invoices to QuickBooks once they are final and paid. If you need help doing this, please reach out to our support team via support@onesaas.com.