Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

August 7, 2024

Clarisse was incredibly helpful today and solved some initial mistakes in our setup!

Motohaus B2B
United Kingdom
About 2 months using the app
March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.

Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Charleston Botanicals
Canada
Almost 3 years using the app
March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Wander & Rove
United States
4 months using the app
August 2, 2024

app is hard to use at first lots of settings which you need to look into.. 4 star for the app but 5 stars for Clarisse who massively helped me setting up the accounts and making sure they were correct.

SW-Motech UK
United Kingdom
10 days using the app
March 22, 2024

Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.

House Of Blanks
Canada
About 3 years using the app
August 26, 2024

Troy has been so helpful in setting this up. He knows what he is doing and he is super kind. Software is great. Highly recommend!

The Celestial Boutique
Canada
About 7 hours using the app
February 20, 2024

SHERWIN was amazing. He pinged me on the chat window and was able to help me get all the orders with synching errors.

La Vaquita de San Antonio
United States
Almost 2 years using the app
May 9, 2024

I needed confirmation on the integration setup of OneSaas to QBO and connected with support through CHAT and conversed with Troy who was amazing. He got it all set up with me and answer and explained the process very well. Thanks Troy!

TIMOTHY DYCK
Canada
24 days using the app
September 3, 2024

Quick and easy to install, Ronnie helped me via chat and explained the changes.
Ronnie also made sure all my previous settings were saved and applied to the new installation once done.

Final Touch Brows
Australia
21 minutes using the app
July 17, 2024

I am extremely grateful to Paul for his assistance and patience in helping us link Shopify to QuickBooks. He guided me through the process of integrating Shopify payment options, which I found a bit confusing. However, Paul patiently explained each option in detail and offered valuable suggestions on which would be best for us. Throughout our chat session, he remained friendly, helpful, and polite. I wouldn't hesitate to contact the support team again with any questions. Many thanks.

Reet Good Furniture
United Kingdom
About 23 hours using the app