Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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the App is super helpful to merge our two systems!! And the support team is awesome - they are great communicators and efficient! I worked with BEN on the support app and he was so great!!
Karol is the best support that I can have when Im needed something important. Great customer support!
Sherwin was AMAZING! Only person able to help after talking to 10 people. Quick too
This is THE app for quickbooks online and any issues just contact support, Dean was great.
I was unable to sync my QuickBooks account with my Shopify store. Lori was able to identify the issue straight away and help me resolve the issue and set the account up correctly. Amazing customer service. Thanks again Lori
Troy's the man! He patiently helped me step by step to get set up. Troy even went back and helped me upload data from before the date that the app said I could retrieve from. Super helpful. So fantastic to communicate with a human instead of a bot. Thanks for the exceptional service.
We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!
Nick was a great help! Only wish the app could send across transactions for payments we have made to Shopify too!
NICK gave me great advices on how to correctly set up the API and he solved in half an hour what initially looked like days of head-scratchng! Thank you NICK !!
Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.