Reviews (2,686)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales into QuickBooks Online, simplifying accounting for small businesses at no extra cost. It offers customizable sync options, supports historical data, and provides effective error handling. The app is known for its reliable handling of high transaction volumes and excellent customer support, with live chat and commendable staff like Sherwin, Ronnie, and Ben.

Edited February 15, 2022

Lori is the best. Our account was not linking correctly to QBO. With minimal hassle and maximum benefit, she adjusted the settings know we are up and running better than ever! Thanks Lori, I appreciate the time and knowledge which will save our firm hours of effort!

Sorelle Gallery Fine Art
United States
Over 2 years using the app
November 29, 2022

I used this app to help make transferring info to my QBO. Ben was very helpful and easy to work with!

Sea-el Skin Care
United States
Over 2 years using the app
July 15, 2021

Clarisse was extremely helpful when I asked to do a historical data import, and she helped me figure out a couple of snags along the way. When I start another business, I'll make sure to use this app!

Threads and Thistles Inventory
United States
Over 2 years using the app
January 26, 2023

Troy was extremely helpful with assisting with our syncing issue. He resolved the issue extremely quick without issue.

TRAVELER'S COMPANY USA
United States
Over 2 years using the app
January 25, 2022

Thank you Rominick for your great advice and guidance. Also thanks for the helpful articles. My book keeper wishes we could account for fees and also have the funds deposited to "undepostited funds" at the same time, so that is extra work that I hope one day will be optimized.

Sea Gods
Canada
Over 2 years using the app
December 12, 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

JuneBee Baby, Inc. Artisan Clothing Shop
United States
About 2 years using the app
March 24, 2022

Clarisse was very helpful and knew the product. I was looking for QBook integration. Most helpful. Thanks

Strawberry Grove Online Farm Shop
United Kingdom
Over 2 years using the app
Edited October 12, 2022

My rating is for the customer service. Dean has helped me twice now and is very thorough. I cannot rate the app yet because I am still learning how to use everything. Thank you Dean for your excellent customer service.
EDIT: I have spoken to ROM a few times and he has always been super helpful. These guys always go above and beyond.

BlackBox Cages & Rack Systems
United States
Over 2 years using the app
February 10, 2020

The app is easy to set up and pulls the sales information across to Quickbooks but not the cost of sales even though there are questions in the set up about where the costs should go. Possibly a future upgrade Onesaas?
I did have a problem with sales discounts which QBO presented correctly if the discount was below 50% but not if it was above 50% - the discount and the sales tax were not presented or accounted for correctly. Hazel on the support team was very helpful.

A Stylist's Secret
United Kingdom
Over 2 years using the app
January 7, 2022

Vincent was amazing in helping me integrate shopify and quickbooks. He helped me with all my concerns.

Innarajewelry
United States
Over 2 years using the app