Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

September 9, 2024

Paul was great help and he really knew his stuff and offered to help at a later convenience too which is great!

Unndr
United Kingdom
About 1 hour using the app
August 13, 2024

Great app, user friendly with the help of Nick my customer support again. He made everything a breeze for me, so helpful and efficient.

Thank you Nick!

Fitness Fusion Lifestyle
South Africa
About 1 hour using the app
February 26, 2024

I had an excellent experience with Connector Support, particularly with the assistance provided by Paul. The team was incredibly responsive and went above and beyond to address my queries. Paul, in particular, was knowledgeable, patient, and guided me through the entire process with clarity. I'm impressed with their professionalism and the prompt resolution of my concerns. Connector Support, and especially Paul, truly stands out for their customer-centric approach and expertise. Highly recommended!

ANITAS
United Arab Emirates
10 days using the app
May 23, 2024

Nick was extremely helpful and patient. I would recommend Nick for any of your questions. Thanks Nick!

Chickadee Refillery
Canada
15 days using the app
May 30, 2024

David provided Quick and Awesome chat support - thank you!

Toolceptions
United States
About 2 years using the app
May 9, 2024

Ben was fantastic getting the errors addressed for our sync!

Maggie O'Neill
United States
Over 1 year using the app
March 20, 2024

Received professional & excellent help from RONNIE! He was patience & able to ascertain the issue I was having, with ease & professionally. Throughout the session, Ronnie went above and beyond to provide information to guide me and make sure that the data was all synced properly. Excellent customer service!

moki+
Singapore
About 22 hours using the app
September 4, 2024

BEN is awesome!

My Store
Canada
8 days using the app
March 4, 2024

I worked with Karol today and she was awesome. She has helped me work out the problem and solve it. She was considerate and helpful. Can't thank her enough.

Diamond Wool Pad Co Aus
Australia
5 days using the app
July 1, 2024

Nick was so helpful. Spent heaps of time making sure the sync was set up perfectly. He got me syncing products and understanding the best options to use. Extremely happy with the support given.

Stoked On Foiling
Australia
About 7 hours using the app