Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

April 17, 2019

Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.

Caladan Store - Palma De Mallorca
Spain
About 6 years using the app
Intuit replied April 18, 2019

Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you! 

If you're interested in having your business success featured on our website and social media, please send a quick email to marketing@onesaas.com . Hope to hear from you soon!

July 26, 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

Velaasa
United States
About 6 years using the app
April 15, 2019

So far so good. Online chat with Marck helped with all the loose ends with the set up. Really looking forward to this saving a ton of data entry.

The Love Harder Project
United States
Over 5 years using the app
Intuit replied April 17, 2019

Hi Helen! Thanks for leaving a review! Marck from our team of OneSaas customer support champions is delighted to hear that he's played a role in helping you eliminate your manual data entry between Shopify and QuickBooks Online!

We'd love the opportunity to feature the success of your organization on our website and social media. If you're interested, please send a quick email to marketing@onesaas.com - looking forward to hearing from you!

March 30, 2023

I would recommend this app. I have both QBO and Shopify and they work well together. I have contacted customer service on a number of occassions and Ronnie was extremely helpful and patient with me. Thanks Ronnie!!

Milkman Grooming Co
Australia
Over 5 years using the app
February 13, 2024

Thanks Ronnie for helping us . You are an asset to the company :)

Cheekyliscious
Australia
About 3 hours using the app
Edited June 29, 2023

The customer service reps who help out are AMAZING! I have worked with Ben many times and he is EXTRAORDINARY! They fix any problems, that are MOSTLY made by "ourselves" because we are not clear how the whole thing works. THEN, when they fix a broken element for you they TEACH you what it is you did wrong by the EXAMPLE! LOVE IT. They are FAST! Thanks so much for all your SUPER FAST help! I have worked with Sherwan, Marck, Rafael and Vincent and they are ALL Super AWESOME! Thanks again! YOU GUYS are why I use OneSaas! Today Paul helped me out with a big problem that I self created. They are BRILLIANT FAST and SUPER NICE!

Tactical Flow Meter
United States
About 5 years using the app
Edited August 30, 2024

Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently.

2024- Need assistance doing an updated today & Ben was super helpful & made the process seamless:) Very thankful for this app.

camilynbeth
United States
About 5 years using the app
Intuit replied August 2, 2019

Glad to be of service to you CamilynBeth! Hazel appreciates the kind words and is glad to help you switch your WooCommerce account to Shopify on OneSaas.

If you would like to be featured on our website or social media, contact us for at - marketing@onesaas.com.

August 29, 2023

The app is easy to use. I was pleasantly surprised to have the opportunity to interact with Sherwin. Sherwin's assistance was invaluable in resolving the issue I faced concerning the Business Validation Error. His knowledge and dedication truly made a significant difference. Many thanks for the exceptional support!

BE Ultimate Apparel
Canada
About 5 years using the app
Edited December 14, 2022

Ben from customer support. Awesome customer support, been using this app for years and had few issues. When i do support is on hand to quickly sort the issue.

PKB-Vape
United Kingdom
Almost 5 years using the app
April 4, 2019

App works very well and they even have a online chat to support with any issues. Their support team is really fast and helpful. Last time Troy (Support Team) helped us solving all issues with excellence.

B Free Australia
Australia
Almost 5 years using the app
Intuit replied April 4, 2019

Thank you so much for your review of OneSaas! Really glad to hear that Troy did such a great job in helping you with your Shopify/MYOB connection :-)

If you're interested in having B Free's success featured on our website and social media platforms, please send a quick email to marketing@onesaas.com :-) We'd love to feature your business!