Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

July 23, 2019

Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.

Meluka Honey
Australia
Over 4 years using the app
Intuit replied August 2, 2019

We appreciate the great feedback Meluka Honey! Marck is thrilled to get you up and running promptly.

We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.

February 12, 2020

Hazel was an absolute star!!! She was kind and patient with helping us migrate to the new platform. Absolutely outstanding service. 5 STARS!!!!

Connected Devices
South Africa
Over 4 years using the app
Edited November 19, 2024

Brilliant App, great support from Paul and Karol, highly recommend, its an essential app, required to use with Quickbooks.

Updated 31/10/2024

Had a few errors today, reached out to SHERWIN, and all was sorted in no time, highly recommend this app to bridge data to Quickbooks

Updated 19/11/2024

Reached out today to CLARISSE, all issues sorted in no time, can not rate the level of support given, don't hesitate to get this app

Van Breakers
United Kingdom
Over 4 years using the app
November 8, 2022

Workflow between Shopify and QBO works well. I have just finished a chat with Clarisse who was extremely helpful and sorted my problems out in minutes.

ecotowels.co.uk
United Kingdom
Over 4 years using the app
July 10, 2019

I have been using the Legacy app for over a year now, with very little problems. Setting it up was easy, and I had it syncing my data once per day. The New system came along and I received a few messages to update, but I was concerned that remapping everything from one to the other was going to cause issues. Hazel, as usual, answered my chat and walked me through it, catching all the errors I had made, and keeping the chat going until it was done. Great support, works really well, and in my case, the fact that it now syncs every hour is very helpful for inventory control.

The Homebrew Beer Academy
Canada
Over 4 years using the app
Intuit replied August 2, 2019

Your kind words are greatly appreciated Homebrew! We are glad to hear Hazel could help you migrate to our new platform with little to no hassle.

With OneSaas syncing your data everyday, you can spend more time spreading the word of good beer!

P.S. If you want to be featured on our website or social media, grab a cold one and contact us at - marketing@onesaas.com.

Edited May 9, 2023

2023-05-09: ROM was polite and technically competent to resolve my syn issue.

2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie.

2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

SAM★INK®
Singapore
About 4 years using the app
Edited February 17, 2021

I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!

R.DUBZ
Canada
About 4 years using the app
Edited June 17, 2021

UPDATE: needed support after a long time, chatted with Karol. Once again, excellent and quick service. Highly recommend this app. Special thanks to Karol. PREVIOUS REVIEW: So far, excellent app and excellent support. Had Troy on the chat with me today and he took care of my issues in a quick and effective manner. I hope it stays like that in the long run.

Helse Ultrasonic
United States
About 4 years using the app
November 4, 2022

Ben was great as he quickly helped with an issue preventing an invoice from syncing to QBO when everything appeared to be set correctly.

Sea to Sky Hop Solutions
Canada
About 4 years using the app
July 13, 2015

This One Works
I've tried lots of apps to sync Shopify and QBO. most don't do what they say they will. I was pleased that this app was easy to set up and actually worked.

And any time I've had issues their support team figures it out and fixes it ASAP.

Nube 9
United States
About 4 years using the app