Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and automatic data syncing between Shopify and QuickBooks. It's praised for managing inventory and importing sales data efficiently. Merchants highlight the excellent customer service, particularly the live chat feature. Despite occasional syncing issues, the support team is quick to resolve them. The app is favored for its time-saving capabilities and streamlined workflows.

November 12, 2020

The support is terrific. Paul was patient and knowledgeable and stuck with it all the way to the resolution of my issue.

GIRL WONDERFUL
United States
About 2 years using the app
Edited March 6, 2024

David was super helpful and identified the problem right away. Onesaas offers Amazing support - Always Was very quick to identify my issues. Amazing energy and work drive!!

WhatNotz
Barbados
About 2 years using the app
Edited July 12, 2020

Wonderful experience. Not only is the app very intelligent the customer service is even better. They're always there to help with fast and knowledgable service to resolve issues on the spot. I've reached out several times and always to friendly service. Most recently, Karol and Ronnie have been a fantastic help. Thank you!

Rheos
United States
About 2 years using the app
April 29, 2021

I had an issue with the Shopify fees not coming over to QBO. I started a chat with Karol and she literally took care of it in less than two minutes!! All other developers need to take note of how support should work! I'll definitely continue to use this app and recommend it to my clients!!! Thanks again, Karol!!! :-)

Oasis IT on Main Street
United States
About 2 years using the app
November 4, 2021

Just connected QBO to Shopify and had some awesome help from my support person Sherwin. All orders imported and synced up flawlessly. A++!

Oh Toys
United States
About 2 years using the app
Edited July 30, 2019

Not only is this a great app when integrating QBO, the support I received from Troy was outstanding. He helped me with all aspects and was able to fix the little glitches that come with integrating. Beyond helpful, patient and nice. I had another issue today, and Hazel and Marck were of great help today as well.

Margaret Dabbs London – USA
United States
About 2 years using the app
Intuit replied May 22, 2019

Thanks for the very kind words Margaret / Lesli! Troy was more than happy to help :-) We're glad to hear that the OneSaas integration of QuickBooks and Shopify has worked well for you. If you need any further assistance, you know where to find us!

If you're interested in having your business' success featured on our website and social media platforms, please send us a quick email to marketing@onesaas.com - looking forward to hearing from you!

October 4, 2022

Sherwin from Customer Support was very helpful in resolving an error that I had been having with the integration to Quickbooks.

Department of Wonder
United States
About 2 years using the app
January 28, 2022

I worked with Rominick to address an issue with historical data. I was worried it wouldn't work but he was a big help and helped me get my sync up to date!.

Homegrown Press
United States
About 2 years using the app
Edited November 23, 2021

I spoke with Paul today to help me fix a problem. Within five minutes it was solved. Saved me tons of work. I can not express my joy enough. Costumer service rocks!!

D&N Trikes Parts and More
United States
About 2 years using the app
Edited August 1, 2022

Amazing App! I worked with Paul from technical support and in minutes we were resolving product linking issues. I would recommend this App for anyone connecting Shopify to Quickboooks

Healthy Beings Store
United States
About 2 years using the app