Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

September 10, 2021

I am new to shopify and was struggling to connection the app to Quickbooks online. Sherwin helped me with this well. Now I understand how easy it is to work with shopify. Thanks Sherwin. I will recomend shopify to my friends in business.

XOME.UK
United Kingdom
About 2 years using the app
June 14, 2022

Once set up correctly, this app works great! We were having syncing issues for custom products/items (we didn't have a setting turned on correctly), and Rom helped us out! They were super quick in diagnosing our problem and fixing it. Overall their chat feature to get in contact with their service team is helpful and very convenient.

Dakota Timber Company
United States
About 2 years using the app
February 8, 2022

SHERWIN was extremely helpful when I need to sync my Shopify to QBO. He made things easy for me to understand and was extremely patient. I appreciate all the help I can get!

Soleix Store
United States
About 2 years using the app
May 23, 2022

to me , accounting concept is like a new-born baby.. thanks for karol time and support!she did a great job!
she is very very patient and helpful! and really help me to solve a lot of problems.. hope every member in quickbook like karol , having a such great attitude towards customer. all the best for her !!

HEBES
Hong Kong SAR
About 2 years using the app
July 13, 2021

Paul from the Customer Champion Team was outstanding! He guided us through the whole set up process, fixed all the mistakes we made, made improvement suggestions along the way. If you've ever wondered what the Ultimate Customer Support Experience would look like - these guys define it! Thank you so much for going above and beyond.

M&B.
Australia
About 2 years using the app
April 2, 2021

Hazel at Shopify by Onesaas was very helpful with all my questions about setting up the sync process. Easy, quick and simple. Thank you!

RMC Rubber Mats Co
Canada
About 2 years using the app
November 1, 2022

SHERWIN was a delight over the chat and helped me solve my issue immediately - really amazing service thank you!

Rousseau Chocolatier
Canada
About 2 years using the app
December 6, 2023

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.

I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner.

If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members.

Sherwin was extremely helpful and I recommend using him with issues you encounter.

GSH+
United States
About 2 years using the app
May 25, 2022

Cant believe this is FREE! does the job perfect and the helpline are excellent. David helped me for around half an hour to make sure I know what I was doing, couldn't have been more helpful

careppe
United Kingdom
About 2 years using the app
Edited January 29, 2025

We had an issue with Shopify orders not updating in QB online and Nick really helped us in solving the problem.

LetsTango
United Arab Emirates
About 2 years using the app