Reviews (2,737)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

July 18, 2022

It took a little figuring out, but the customer service team was excellent. Sherwin assisted me with getting the integration set up from start to finish. I highly recommend going through the process with a customer service advisor to help out!

Indu Bakery
United States
Almost 2 years using the app
June 10, 2021

What a brilliant app! We moved to QuickBooks from our old, offline accounting software because of this app. Saves hours upon hours that would have been otherwise wasted in manually entering Shopify orders in our accounting software. And the customer support is exceptional! Someone always replies to chat in less than a minute! We were facing a problem with the integration because of some differences in the Indian version of QuickBooks and they fixed it so quickly! The entire support team is brilliant but special thanks to Clarisse and Sherwin for helping out with our issues. Can't believe this a 100% free app!

Shibusa
India
Almost 2 years using the app
June 8, 2022

I needed help fixing an error during a data sync. Sherwin was a great help when I needed support and resolved the issue quickly and painlessly

Annex Distribution
Canada
Almost 2 years using the app
June 24, 2022

Helped me to integrate my shopify store to my quick books, was very helpful! Ben my support help was great.

Taurus Sport
United Kingdom
Almost 2 years using the app
July 13, 2021

I spoke with Vincent in regards to 3 transaction that would not push through to QBO, Vincent did a refresh and they went through..Fantastic service from Vincent

Dirty Marlin
Australia
Almost 2 years using the app
March 9, 2022

Vincent helped me figure out my problem within a matter of seconds. I really appreciate all the help!

parkjunky.com
United States
Almost 2 years using the app
October 11, 2022

I worked with Sherwin in customer support via the chat and he was fantastic. He was willing to review all the complicated errors I was having with QBO Connector and he explained in great detail what was happening. He was willing to go above and beyond the call to ensure all my errors were corrected. It was an amazing experience.

Legion M Shop
United States
Almost 2 years using the app
Edited May 11, 2023

this was a life saving app. and the customer service impeccable and thank you Clarisse for your help thank you david you are the best.

biofrancelab.com
United States
Almost 2 years using the app
September 1, 2021

I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!

Créations Emm
Canada
Almost 2 years using the app
June 8, 2023

Pretty simple plug & play way to connect Shopify & QBO.

Their support crew answers the chat tool right away and resolves error messages just like that! Thanks Ben!

Fork Farms
United States
Almost 2 years using the app