Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

December 30, 2021

Dean was a awesome help, he got everything fixed for me right away and is helping me streamline my bookkeeping

TGCSabers
United States
About 1 year using the app
August 16, 2022

had been putting this off for some time but got on a livechat with Lori and had immediate and satisfactory help with my sync issues - not only did she get the issues fixed quickly, but also explained as we went along and gave me better understanding / confidence of the setup . Excellent service

The Wild Botanist
United Kingdom
About 1 year using the app
January 5, 2023

Great service from Karol today. I had an issue with the connector but she handled it well and in professional manner.

PolyWise
United States
About 1 year using the app
January 13, 2023

today had an issue, chatted with Lori and she solved it very quickly! She was very pleasant and super easy to work with!

Dogeared
United States
About 1 year using the app
Edited September 29, 2021

Excellent help from Sherwin! I told him the issue and he quickly resolved and sent me the information.

Ferry Farms
United States
About 1 year using the app
Edited May 5, 2021

The OneSaas App is a lifesaver. What QuickBooks Online is not equipped to do on its own, OneSaas makes up for. Paul helped me through getting my orders to sync from Shopify to QuickBooks Online today. Paul was patient, thorough, and a great communicator, providing clear instructions. I'm grateful for the help - we couldn't do this without you!

AquaSmart Pro
United States
About 1 year using the app
January 24, 2022

Rominick was wonderful. I thought I had it all mapped correctly but I would have made a mess with our inventory - thank you Rominick for saving me hours of work

proteinpoppers
United States
About 1 year using the app
February 3, 2022

we new to this integration and Vincent was great help today in addition to the support team yesterday (Karol and the other guys)
Really impressive

Keto Nutrition SA
South Africa
About 1 year using the app
April 14, 2022

Really helpful app and attentive support calls. Rom helped me very quickly and efficiently to solve the sync issues and get started.

Ice Cream Dice
Canada
About 1 year using the app
June 15, 2021

I love the customer support. Karol was extremely helpful and professional. She fixed all what I had issues with in a few minutes.

The Journey
Egypt
About 1 year using the app