QUICKBOOKS SYNC by Bold , 258 reviews

Overall rating
Counts per rating level
  • 47% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 34% of ratings are 1 stars
March 14, 2023

I've had this app in place right from the very beginning since I wanted Shopify to talk to Quickbooks automagically. It's been working in the background, doing its job without any problems. Just what I want. And prevents me from having to hire a bookkeeper!

United States
Time spent using app: About 5 years
BOLD replied March 15, 2023

Thanks for your glowing review. That is exactly what we love to hear, our goal is to make your life easier! Thanks for choosing Bold!

March 9, 2023

Huge time saver. It has worked really well for our company. We've been using it for 5 years, and we had one snafu right at the beginning of Covid where it didn't add our orders for a month. That was a hassle to figure out, but otherwise it has been a great tool for automatically adding our orders from Shopify to Quickbooks.

Event Technologies
United States
Time spent using app: Over 4 years
BOLD replied March 10, 2023

Thanks for your kind review! Our team is always happy to help with any roadblocks. Thanks for choosing Bold!

March 8, 2023

The app has historically worked well for us. There have been a few hiccups here and there, but the support team has been able to iron out the wrinkles. The app does a good job for the price.

VADE Nutrition
United States
Time spent using app: Over 5 years
BOLD replied March 9, 2023

Glad that we were able to meet your requirements! Good reviews like yours motivate us to work hard and continuously improve.

March 6, 2023

This app works really well for us. It saves us tons of data entry time. We don't sync inventory, just orders. Occasionally it has errors, but usually it's because a tax category wasn't pre-configured.

Guzzle H2O
United States
Time spent using app: Almost 4 years
BOLD replied March 7, 2023

Thanks for your wonderful review. We are just so happy to be a part of your business solutions and are here to help whenever you need! Thanks for choosing Bold!

March 2, 2023

We've had this app installed for a couple of years based on the recommendation of our bookkeeper. It lessens the load for her, so I said 'yes'. I'm mainly giving it 5 stars because I have not ever had to touch it. Guess that's a sign of a good app.

Helmet Flair
United States
Time spent using app: Over 1 year
BOLD replied March 7, 2023

Thanks for taking the time to write in, we appreciate it! We are glad to hear that Quickbooks sync by Bold is allowing your store to run your business just as you need!

September 28, 2022

This company provides absolutely zero support which is a shame. The application that they are selling is crucial to day to day operations by syncing inventory and financial information. I created a ticket over 1 week ago regarding their inventory not mapping. A representative emailed me a response 24 hours later that did not answer my question. I replied to the representative over 1 week ago and still no response. I created a second ticket two days ago and still have no response. I would think twice before using this app as it is designed to handle critical functions of day to day operations such as syncing inventory and financial information. The fact that it has been over 1 week and our business is still paralyzed due to their lack of response.

Okana Outdoors
United States
Time spent using app: 9 days
BOLD replied October 11, 2022

Thank you for your honest feedback. We are sorry to hear about the delay in communication you’v experienced. When our level of support falls short of our client's expectations, we take it very seriously.
I can confirm our team has reached out to you to help. I hope we can make this right for you going forward.

July 31, 2022

I used this app for many years and was a happy customer. But recently they did a "upgrade" and it no longer performs properly. Tech support is very limited - difficult to get anyone on the phone, and when you do they are inexperienced and have to escalate to the next level. Still waiting for an answer. So in the meantime I am looking for alternatives. If you have products from multiple vendors and need them to go to specific line items instead of ALL into ONE line item, DO NOT USE THIS APP.

Mannequin Madness
United States
Time spent using app: About 7 years
July 13, 2022

Wouldn't recommend this app until the integration of taxes works better. When it brought over the tax from Shopify to QBO it put all the tax in PST and didn't split the GST out. Made for a big mess on my PST audit this spring.

Baltic Athletics
Time spent using app: About 6 years
May 27, 2022

I can not get QuickBooks to link with anything. It's near impossible to use. But it might be easier if this app actually worked.

Little Bunbun Boutique
United States
Time spent using app: 3 days
May 11, 2022

If I could vote 0 stars.. I WOULD. For lack of a better word, this app SUCKS. It's the slowest things since dial-up and when you try to re-map or make a change with the sync, half the time it doesn't even load. I've been literally trying to switch a SKU mapping for two items. A SIMPLE AND QUICK TASK, and it has taken 3 days since the mapping won't load. And when it finally does, when you hit "edit" to change it, NOTHING HAPPENS. What a piece.

United States
Time spent using app: Almost 6 years