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Bold Commerce Merchant Success rep, Nikhil, saved my day again! We had another issue relating to the State sales tax, and this issue stopped the export function to work. Once again, Nikhil resolved the complex State tax issue within few hours. When you know that there is someone like Nikhil who will take care of the issue, your loyalty to the application will not be replaceable. Hands down to Nikhil.
Customer Support is amazing! Daniel was quick to respond, and very knowledgeable. He fixed our problem easily! Thanks Daniel!
We're so glad that Daniel was able to help with your support request! Thanks for your review and thanks for choosing Bold!
I chatted with Jericho and he and I together figured out the problem. After chatting with quickbooks and shopify, we figured out the sales weren't exported correctly. Jericho quickly fixed the problem and now my reports are much better! Thank you!
Ankur and Jericho were able to solve a problem that I’ve been having for months now. It’s taken me hours with other quickbooks reps. They crushed it in 30 minutes.
Sneaky way of doing business. Even after we pay other fees. You have lost my faith in your company and will not be continuing to use your APP. DO NOT USE THIS APP, they will probably start adding more fees to it once they lock you in.
I had an issue where my orders weren't syncing properly with QuickBooks so I went on the chat and Nick was able to assist me immediately with the issue. They have friendly and easy to reach customer support!
Hamza, of Bold Commerce Merchant Success Quickbooks App, was fabulous. They were patient and diligent and helped me to solve my problem in a professional way. I would highly recommend this APP and their customer support team for a fine service.
Thank you so much for the review and recommendation. We are so happy to hear thats Hamza provided great service quickly. Please don't hesitate to check out our Help Center or reach out through Live Chat should any questions come up.
If I could vote 0 stars.. I WOULD. For lack of a better word, this app SUCKS. It's the slowest things since dial-up and when you try to re-map or make a change with the sync, half the time it doesn't even load. I've been literally trying to switch a SKU mapping for two items. A SIMPLE AND QUICK TASK, and it has taken 3 days since the mapping won't load. And when it finally does, when you hit "edit" to change it, NOTHING HAPPENS. What a piece.
ABSOLUTE SCAM. Was originally advertised as a free service to sync from shopify to quickbooks. Now they are charging MORE than what it costs to have quickbooks every month. Absolute scam. Avoid at all costs.
This app is amazing. If you are trying to keep track of you books....whats going in and out, Quickbooks is awesome.
Thanks,
https://www.betterthanbows.com