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Hamza, of Bold Commerce Merchant Success Quickbooks App, was fabulous. They were patient and diligent and helped me to solve my problem in a professional way. I would highly recommend this APP and their customer support team for a fine service.
Thank you so much for the review and recommendation. We are so happy to hear thats Hamza provided great service quickly. Please don't hesitate to check out our Help Center or ...
If I could vote 0 stars.. I WOULD. For lack of a better word, this app SUCKS. It's the slowest things since dial-up and when you try to re-map or make a change with the sync, half the time it doesn't even load. I've been literally trying to switch a SKU mapping for two items. A SIMPLE AND QUICK TASK, and it has taken 3 days since the mapping won't load. And when it finally does, when you hit " ...
This app makes Shopify / QBO integration so easy. We've been using it for a couple years now, and it runs just right 99% of the time. In those rare moments when we've had an issue, I've had great experiences with customer support. Most recently, I worked with Nicholas and he was super helpful and committed to helping me figure out the problem. Very pleased!
Thank you for your review! We are so happy that you find the app easy to work with, with little to no issues and that Nicholas was there to help. Thank you for choosing Bold!
Nikhil was very great to work with. He resolved our issue in less than 48 hours and I am grateful for the service I have received!
Thank you for your review. So happy that Nikhil was there to solve your issues in a timely manner. Thank you for choosing Bold!
Very pleased with this app, having been using since 2020. Seamlessly exports Shopify data into QuickBooks. Occasionally we get errors on import but they are identified and I can manually input the odd time a transaction doesn’t go through properly. Def recommend.
Jericho was great. He worked with me over a couple of days trying to sort out the problem I was having trying to get sales exported from Shopify to QB online, one incorrectly entered sales receipt kept causing an error and cancelling the export. He was totally patient with me and finally came up with a quick fix and I am now back up to date. Caroline
Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.
Had an issue with QB connection and the Bold people quickly figured out the problem. Jericho walked me through the steps to fix it and everything works perfectly now. Thank you!
I find this app very useful to check that our sales are being exported into QuickBooks correctly and the app is easy to use. Whenever I have had any queries Bold have been there to assist me, especially Nick who helped me with my latest enquiry and sorted it straight away. Thank you Nick. Your help is much appreciated.
Loving this app! Saving me countless hours of inputting sales into quickbooks. Had a small issue and Jericho from support helped me so fast!