Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 33% of ratings are 1 stars
February 5, 2021

Hamza, of Bold Commerce Merchant Success Quickbooks App, was fabulous. They were patient and diligent and helped me to solve my problem in a professional way. I would highly recommend this APP and their customer support team for a fine service.

Alpen Schatz Europe
United Kingdom
Over 3 years using the app
BOLD replied February 11, 2021

Thank you so much for the review and recommendation. We are so happy to hear thats Hamza provided great service quickly. Please don't hesitate to check out our Help Center or reach out through Live Chat should any questions come up.

May 31, 2018

This app is amazing. If you are trying to keep track of you books....whats going in and out, Quickbooks is awesome.

Thanks,
https://www.betterthanbows.com

Betterthanbows Com
United States
Over 3 years using the app
May 7, 2018

ABSOLUTE SCAM. Was originally advertised as a free service to sync from shopify to quickbooks. Now they are charging MORE than what it costs to have quickbooks every month. Absolute scam. Avoid at all costs.

Dapper Lighting
United States
Over 7 years using the app
March 25, 2018

I'm QuickBooks pro advisor and I believe I know that program really well. As all in the accounting community and I was pretty skeptical of QB online and especially how it handles returns and exchanges, AR, and all the payments from many scattered platforms. I did have a bad experience before with e-commerce and QuickBooks Enterprise but it was a desktop version at the time. Therefore, going into this I didn't have great expectations. So far, my e-commerce business doesn't have big volume but QB works great. It seamlessly integrates with Shopify. It updates all transactions overnight. It handles inventory changes really well. I'm pretty happy about it. I believe that the new QB is meant for e-commerce and it is the correct direction of evolution of that program.

Essentials European Skin Care Products
United States
About 3 years using the app
October 18, 2017

The app is easy to use and makes everything simple, especially when trying to consolidate from many different sources. When I encountered an issue, Bold went beyond by actively resolving the problem instead of walking me through something I was having a hard time figuring out. This app is a must have for anyone using Shopify and Quickbooks.

Legendary Realms
United States
About 3 years using the app
February 11, 2021

This app makes Shopify / QBO integration so easy. We've been using it for a couple years now, and it runs just right 99% of the time. In those rare moments when we've had an issue, I've had great experiences with customer support. Most recently, I worked with Nicholas and he was super helpful and committed to helping me figure out the problem. Very pleased!

Truelove Seeds
United States
About 3 years using the app
BOLD replied February 17, 2021

Thank you for your review! We are so happy that you find the app easy to work with, with little to no issues and that Nicholas was there to help. Thank you for choosing Bold!

May 11, 2022

If I could vote 0 stars.. I WOULD. For lack of a better word, this app SUCKS. It's the slowest things since dial-up and when you try to re-map or make a change with the sync, half the time it doesn't even load. I've been literally trying to switch a SKU mapping for two items. A SIMPLE AND QUICK TASK, and it has taken 3 days since the mapping won't load. And when it finally does, when you hit "edit" to change it, NOTHING HAPPENS. What a piece.

Swolverine
United States
About 7 years using the app
March 17, 2021

Nikhil was very great to work with. He resolved our issue in less than 48 hours and I am grateful for the service I have received!

TEJESTA
United States
Almost 3 years using the app
BOLD replied March 22, 2021

Thank you for your review. So happy that Nikhil was there to solve your issues in a timely manner. Thank you for choosing Bold!

September 26, 2019

Jericho was great. He worked with me over a couple of days trying to sort out the problem I was having trying to get sales exported from Shopify to QB online, one incorrectly entered sales receipt kept causing an error and cancelling the export. He was totally patient with me and finally came up with a quick fix and I am now back up to date. Caroline

Caveman Coffee Co
United States
Almost 3 years using the app
November 28, 2019

Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.

Cotes of London
United States
Almost 3 years using the app