Jericho was great in helping us get setup with QuickBooks Bold. The system is very easy to use and customer support is very responsive!
Easy to use. When I had an issue, I did support chat and it was very efficient. Rony was great and suped up our app, fixed the issue, and pre-emptively took care of errors I wasn't even asking about. Thank you Rony! Kaiser was great as well!
I had an issue with our orders importing and within a day Rony had it all sorted. The customer service was next level and I would highly, highly recommend the Quickbooks app to anyone. It makes everything so much easier!
Had an issue with QB connection and the Bold people quickly figured out the problem. Jericho walked me through the steps to fix it and everything works perfectly now. Thank you!
Quickbooks Sync by Bold is super easy to use and the support from the Bold team (Jericho especially) was stellar! Highly recommend.
Jericho and Alexa were on it! Quick diagnosis led to an easy fix. Really appreciated their quick turn and collaboration was seamless. Thank you!
Caveman Coffee Co
Jericho was great. He worked with me over a couple of days trying to sort out the problem I was having trying to get sales exported from Shopify to QB online, one incorrectly entered sales receipt kept causing an error and cancelling the export. He was totally patient with me and finally came up with a quick fix and I am now back up to date. Caroline
Bold Commerce Merchant Success rep, Nikhil, saved my day again! We had another issue relating to the State sales tax, and this issue stopped the export function to work. Once again, Nikhil resolved the complex State tax issue within few hours. When you know that there is someone like Nikhil who will take care of the issue, your loyalty to the application will not be replaceable. Hands down to Nikhil.
Blue Sky Outfitter
Their customer service is great. Especially in the chat feature located on their website. Rony and Chintan were extremely helpful.
Great app and excellent service! The team is always available and will go above and beyond to make sure you are helped. Extremely satisfied.