I'm using this app across two separate shops, and so far it is working well. The customer service is excellent. I have two pain points left:
1. Synching a single QB account with two Shopify stores
2. Matching SKUs for 'bundle' type products
Still, for a small business like mine, this app is great, as it helps me to automate the process from order in Shopify to a printed sales receipt through QB and Google. Thanks for your help. You have been wonderful!

It would be great to easily connect to shopify, but it's annoying that you have to pay extra just to connect when I've already paid for the actual software.

I'm still using the free version, as our store is still very small. However, for the orders we do receive, it works out great keeping QuickBooks in sync. I manually added a SKU to my products in Shopify, that have a matching SKU on my inventory in QuickBooks, and my orders and inventory tracking all stay perfectly aligned.

It really does nothing to automate or reduce manual workload. I had problems with the tax setup and cause of that, the app won't create sales receipt automatically. The app insists that the tax rate has to be set up, when it is not mandatory in my country. This is just very disappointing. So i will be resorting to zapier again to help me automate. It seems less problematic. :(

I liked the idea of this app but it did not download as promised and the support has been less than stellar. I was told they would give me a free 14 day trial of the paid subscription so I could download my data which had not been downloading due to a glitch. I never received that free trial and this is now day four and all they say is they’re working on it with their developers and will email me when there is something to report. Unacceptable in a business world. So the morale of the story is that the free subscription gives you nothing but headaches, which leads me to believe that the paid version is not any better. And equally frustrating is that shopify has been useless at facilitating a solution.

Nirav was amazing always answered my questions in a timely manner. I like this app and support are always there to help.

This app has not been working for EIGHT MONTHS and continuing to charge me. I would like a refund and for this issue to be fixed.

Brysen is great, he is always professional, courteous, and responds quickly. Thank you Brysen!

Russ

Quickbooks Sync by Bold has been very good - saving a ton of time. I had a sync issue for all orders for NJ for a couple of days now so I reached out to Bold Commerce Support. Nirav and his colleague, Brysen quickly fixed it for me; it took all but less than 5 minutes. Excellent support. I'd recommend this app.

Our orders stopped syncing between Shopify and QBO. QBO told me to talk to Shopify. Shopify told me to talk to Bold. Navir @ Bold gave me a simple fix and it was up and running in a second. Thank you Navir for helping me when no one else could.