Reviews (265)

Overall rating
3.3
Counts per rating level
  • 48% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 34% of ratings are 1 stars
March 9, 2023

Huge time saver. It has worked really well for our company. We've been using it for 5 years, and we had one snafu right at the beginning of Covid where it didn't add our orders for a month. That was a hassle to figure out, but otherwise it has been a great tool for automatically adding our orders from Shopify to Quickbooks.

Event Technologies
United States
Over 4 years using the app
BOLD replied March 10, 2023

Thanks for your kind review! Our team is always happy to help with any roadblocks. Thanks for choosing Bold!

June 22, 2020

App does a great job exporting to QBO. When there is an issue, they are very responsive. Rony just helped with a sales tax issue we had been having. Great app!

Rare Roots
United States
Over 4 years using the app
October 6, 2019

I had an issue with our orders importing and within a day Rony had it all sorted. The customer service was next level and I would highly, highly recommend the Quickbooks app to anyone. It makes everything so much easier!

little.kj
Australia
Over 4 years using the app
March 4, 2020

The on line chat support from this App is amazing especially Rony. Fast and fixed it quickly. Highly recommend Bold

RPM Training
Canada
About 4 years using the app
June 3, 2020

Had an issue with mapping for years with no interest from support to fix the problem until Rony. He fixed the problem and voila it works.

Chinook Marketplace powered by Indigenous Corporate Training Inc.
Canada
About 4 years using the app
Edited January 5, 2021

Bold Commerce Merchant Success rep, Nikhil, saved my day again! We had another issue relating to the State sales tax, and this issue stopped the export function to work. Once again, Nikhil resolved the complex State tax issue within few hours. When you know that there is someone like Nikhil who will take care of the issue, your loyalty to the application will not be replaceable. Hands down to ...

BANKS JOURNAL
United States
About 4 years using the app
May 1, 2023

Customer Support is amazing! Daniel was quick to respond, and very knowledgeable. He fixed our problem easily! Thanks Daniel!

NoFo Brew Co.
United States
Almost 4 years using the app
BOLD replied May 2, 2023

We're so glad that Daniel was able to help with your support request! Thanks for your review and thanks for choosing Bold!

January 24, 2020

I chatted with Jericho and he and I together figured out the problem. After chatting with quickbooks and shopify, we figured out the sales weren't exported correctly. Jericho quickly fixed the problem and now my reports are much better! Thank you!

Chace & Co. LLC
United States
Almost 4 years using the app
July 10, 2019

Ankur and Jericho were able to solve a problem that I’ve been having for months now. It’s taken me hours with other quickbooks reps. They crushed it in 30 minutes.

NeriticDiving
United States
Over 3 years using the app
August 18, 2020

I had an issue where my orders weren't syncing properly with QuickBooks so I went on the chat and Nick was able to assist me immediately with the issue. They have friendly and easy to reach customer support!

Anemone Swim
United States
Over 3 years using the app