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It used to be free to export Shopify orders to Quickbooks online. Then they came out with this app by BOLD, and it's now an extra fee to use an existing service we already pay for.
The worst part is the export is always filled with errors that we have to manually check and fix. Additionally, we were able to export a whole month of transactions but when BOLD took over, we were told by BOLD support that the app can only handle about 3 days worth of transactions per export. Using this paid app feels like a downgrade from the already glitchy, but free app previously.
App stopped syncing and created an issue but was immediaitly resolved by customer service. Thanks guys!
Use to be a great apps now they charge it and even worst many order dont sync and you have to manually enter it into quickbook.
Got the basic plan at 200 order per month. And I'm only at 152 and Bold charge me extra fees for every Extra fees. Really dissapointing, hope I find a better solution to Sync with Quickbook
A smart app, but unfortunately one that maps the SKU name in Shopify to the Name in Quickbooks, meaning that if your Name= Name, and SKU= SKU, it imports every item as a service and takes copious amounts of my time to adjust every invoice manually.
I'm going to start manual imports and will revisit this app if this problem is fixed.
Awfully disappointed that we are being forced to pay for this integration. As another seller noted, we already pay Shopify and QB separately for their services. Now, without any warning Bold has taken over, and it is forcing us to pay $30 a month for merely passing on the transactions. Of course Shopify is no bystander. They can now enjoy payment for a function which should have been native to the platform. Feels like extortion.
Super easy to use, and incredible customer support. Awesome product with great customer service - what more could you ask for?
Reviews like yours make our day! Thanks for writing in. We are always happy to help!
Hamza was very helpful to solve my problem of synchronization. The app still have some issues with taxes, ans sync, but I would give 5* for support.
Appreciate the kind words. Kudos have been passed along to Hamza. Thank you for choosing Bold.
Says you can export 30 monthly orders for free... I am reconciling for last year with exactly 30 orders and I have hit my threshold?
Ridiculous, come on guys.
I am happy to change my review if you get this fixed up!
What happens when I am killing it in sales 2019? I'll have to go somewhere else?
Hope you can fix it up
The app can be tricky to setup, but once it is done, and done correctly, this is way easier than manually entering, which leads me to why I only gave 4 stars. We have a USD and CAD store. Unfortunately this app will not work if you have a USD store, and using Quickbooks Canada version. You are unable to select a CAD income account in the app, and in Quickbooks, you cannot create a USD income account in your chart of accounts. Seems this should be a easy fix on Bolds part, since in Quickbooks you can still create USD sales receipts using a CAD income account and it converts it.
The app has historically worked well for us. There have been a few hiccups here and there, but the support team has been able to iron out the wrinkles. The app does a good job for the price.
Glad that we were able to meet your requirements! Good reviews like yours motivate us to work hard and continuously improve.