We appreciate the functionality of the "FREE" tier of this app so far with keeping our books accurate to the payouts. As we continue to expand and orders increase - having to pay a monthly fee on top of everything (even as a paying Quickbooks Online customer) - and depending on what that volume is - is frustrating. I do consider those fees accommodating for the continual improvement, monitoring and support for this app independently as it provides "as-needed" functionality per business that I assume Quickbooks themselves do not have to deal with. I can't punish Bold Apps for that. I can wish there was a more thorough integration between the two (like connecting clients and customers viewable through the Shopify admin side - like the Insightly/Quickbooks integration - and viewing invoices or sales receipts that coordinate to that customer).
This was FREE. Now I HAVE TO PAY monthly for this app to sync orders with QuickBooks.
Bold is seriously the worst app developer in the shopify store. Terrible support, and a terrible, greedy company.
Stay away from Bold products.
This app is amazing. If you are trying to keep track of you books....whats going in and out, Quickbooks is awesome.
Used to be free, now it isn't. Not only has this move prompted me to find an alternative to this app but I'll also be looking to change from QBO as well. Honestly, it's just greedy.
I'm putting 1 star because it used to be free to export data from Shopify to QuickBooks Online, and since a few months, one has to pay up to $29 simply to do that and in addition to the fee for using QuickBooks Online. Even if QuickBooks is a great tool to work with and that it works perfectly well with Shopify, I think this sudden change of price plan without notifying customers is outrageous!
A Thread A Thought Ltd
Excellent support help when used live chat. All pretty good so far. Some random transactions did not port across to QBs from Shopify however and this caused vast confusion. Live chat assistant sorted it but we spent a long time trying to fathom why it was happening!!
ABSOLUTE SCAM. Was originally advertised as a free service to sync from shopify to quickbooks. Now they are charging MORE than what it costs to have quickbooks every month. Absolute scam. Avoid at all costs.
Very disappointing. Similar problem that others have had re taxes. Import fails then no instructions on manual import. Not worth the money and a poorly developed product.
Not as smooth and slick as it's promised or should be - can't believe they charge $30/mo for this. Failed to sync almost 25% of our sales, citing taxes. That's about as fundamental as retail accounting gets. Looking into other options. Quickbooks also recommends Webgility Unify, anyone else tried this?
Roller Derby Love
Shopify sales data straight into Quickbooks. Love it!