Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service management across multiple platforms. It features workflow automations, robust tagging, response templates, and chatbots, all of which streamline customer interactions. The seamless Shopify integration offers a unified view of customer data and order details, with customization options to match brand aesthetics. The app is user-friendly and reliable, supported by a responsive customer service team that provides effective educational support and onboarding. Merchants value the app for handling high volumes of customer interactions, improving operational efficiency, and maintaining quality customer service, making it essential for e-commerce businesses aiming to optimize customer engagement and support.
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Finally , an app that allows us to respond to queries quickly and get an overview of how we perform in replying to them.
Such a great app, brings all of customer service into one spot. Use it with RingCentral and makes phone calls easy to handle and record, seeing all the customers details in one spot. Very happy
After trialling several CMS systems we've settled in and paid for this one. Really pleased with it. Sleek interface, easy to set up, navigate, and use. Lots of updates improving what they offer. Their live chat helpers are really helpful too and take the time to answer your questions thoroughly.
Overzichtelijk, makkelijk en goede support! Alles is snel en eenvoudig vanuit 1 app af te handelen.
We started using this App about 2 months ago and is really a game changer. You can support your customers on multiple channels and have multiple CSR working at the same time. We love the workflow automation, Cues and so many other features. Their Support and Onboarding team is awesome. Thanks Dakota and the rest of the Team for all your help!
La aplicación pese a estar en ingles tiene la opción de traducir manualmente los textos mas importantes (espero puedan tenerlo nativo pronto en español) ahorraría bastante trabajo. Sus funciones e integracion con shopify son muy buenas y rapidas de implementar.
entre las opciones que miramos para nosotros que estamos partiendo con el plan basico vamos sobrados y no cuesta tanto por agente a diferencia de otras empresas. (se puede incluso amoldar el plan a lo que necesites y asi no pagas demas)
el soporte en linea es excelente , se los recomiendo. Tomen su tiempo de prueba y estoy seguro les sera muy util.
I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!
We switched from our current platform to Re:amaze and are happy with our decision. support from the company has been great and they were happy to work with us to meet our needs. The platform itself works great and we have had very few issues. I look forward to continuing with Re:amaze in the future and leveraging more of what they have to offer.
This is truly great to hear! Our platform's stability and performance are of the utmost importance. In addition, we have a very passionate team here that is dedicated to building great features for you all and assisting with the onboarding process. Please reach out if you ever need anything :)
Great program -- we are very happy with Reamaze
I've used Reamaze for two years now for urbanplantgrowers.com. The software is amazing, it integrates well with shopify and some of the other apps that we use. The system is logical and easy to use, with a huge amount of capability in Machine learning and automation (you just need to invest some time into building it out). The help team is super fast and really helpful, Looking forward to continuing to use it in the future!