Reviews (262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining customer service, noting its ability to consolidate communications from emails, calls, social media, and live chats into one platform. They appreciate the smooth integration with Shopify, automation features, and reliable performance with minimal downtime. Support is frequently praised for being responsive and helpful, enhancing both onboarding and ongoing usage, ultimately boosting operational efficiency and customer service effectiveness.
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The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for three years now and are happy how its simplicity and its support team are beneficial to our daily work.
This is the best CRM we have ever used and we tried many. From Gorgias to Zendesk and others. It saves us a huge amount of time every day with their workflows, intents and easily customizable response templates. The number of merged data tags that can be pulled from Shopify and the degree of customization is insane! Their support is incredibly helpful too. We will stay loyal forever!
I've been with Reamaze for a long time, basically since their inception. The software does its job perfectly without fluff and tools nobody uses.
The integration with Shopify is great. When I get emails from customers, I can see at a glance if, what and when they ordered something.
The integrated chat is a bonus. It could use a little polishing, but the staff promised me they're working on that.
Amazing App, Amazing Staff, some app developers are just there for the money and Some will go out of their way just to make their customers feel their best. And this is what Reamaze is about.
I can't talk enough about how amazing this app is, the best chat app I have ever used and I have tried a lot. The support team is amazingly friendly and helpful. Marvin You Rock, Thank you for everything, I ...
Definitely a great app that helps us manage our multiple stores.
they deserve to have my 5 stars reviews!
Thank you for creating this and making it so affordable for us as a small business owner.
This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store
https://www.kinkytoy.shop
Reamaze exceeded all my expectations, making it the best customer support experience I've had so far (came from help scout). The support team was not only friendly but also incredibly knowledgeable and responsive. They swiftly resolved my issues and provided valuable guidance. The AI technology integrated into the help desk was a game-changer, revolutionizing the way I do business. Its ability to ...
Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.
Great app! It runs smoothly. We can manage conversations from different stores (under the same brand) together with this app. Highly recommended!
We were previous clients of Gorgias (terrible service, would not recommend) and made the swap to Reamaze about two years ago.
In that time, Reamaze has delivered on every promise they've made to us. Their support is also responsive and unlike Gorgias (constant crashing, no way to let our customers know that Gorgias was down, customer support that set up calls only to not show up for the calls ...