Reviews (262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining customer service, noting its ability to consolidate communications from emails, calls, social media, and live chats into one platform. They appreciate the smooth integration with Shopify, automation features, and reliable performance with minimal downtime. Support is frequently praised for being responsive and helpful, enhancing both onboarding and ongoing usage, ultimately boosting operational efficiency and customer service effectiveness.
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Probably the best CRM for Shopify. We like the user-based pricing model. We also like that it connects to our Socials.
Their customer service is amazing! They are helpful! They can answer my question quickly, good job!!
I’ve been a Reamaze customer for just over two weeks now and I must say that it’s not at all what I was expecting. As a business grows, your requirements in your CRM will grow too. There are a TON of platforms to filter through and compare to the rest.
In our most recent search, Reamaze checked all of the right boxes and we gave it a shot. This is where our experience became vastly different from any previous softwares (we’ve used zendesk, live agent, front, and gorgias so far).
I’ve not yet experienced a brand who has been so agile with feedback that they implemented same day software changes for better functionality.
I’ve not yet experienced a brand who will involve you in development changes for a better experience.
To be honest, I’ve not even experienced a brand that said “that’s great feedback, let’s look into it”.
Reamaze has done all of the above and truly helped us provide an even better customer experience.
Oh, and they built a plan based on my needs that ultimately saved me a few hundred extra dollars per month.
Looking forward to the future with these guys and gals.
Thanks for the kind words! We set very high standards for our teams when it comes to customer service (you know, since we build customer service tools and all...). We're glad to hear you enjoyed working with our team on new features!
Re:Amaze is fantastic; easy to use and the support is very personable and great. It's like working with a small company. This software is really tailored towards e-commerce stores and great for small companies. We've used ReAmaze for years and still love it.
Thanks for reviewing us! Re:amaze is indeed designed for eCommerce :) And our support will remain personable because we love hearing about it from merchants like yourself. If you need anything, just holler!
Sensational platform, elegant, simple to admin’ and feature rich - support is the best there is. Get it.
10/10! This app has made it easy to communicate with customers effortlessly and in a timely manner. The support team is always very kind and helpful. We have 3 separate companies using this platform! Endless possibilities!
I do wish that there were more recent YouTube videos as the app does update a lot and my lack of braincells requires more visualization rather than reading but still 100% satisfied!
This is our standard communication tool for our customer interactions. Support has been great. Michelle was able to assist me in a quick and professional manner. She shows just how valuable this app can be in trouble shooting and taking care of a customer.I would recommend this App to help move your business to the next level.
Very good experience with Reamaze. Was initially going to use another helpdesk app, but glad we used Reamaze instead. Try it, you won't be disappointed.
We highly recommend Reamaze especially for the feature set and outstanding customer support. We've used them for about a year or so now and can happily recommend them to anyone and our clients. Get to know the features and learn how to use them effectively to get the most bang out of your buck!
Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.