Re:amaze AI Helpdesk & Chat

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

I've used Reamaze for two years now for urbanplantgrowers.com. The software is amazing, it integrates well with shopify and some of the other apps that we use. The system is logical and easy to use, with a huge amount of capability in Machine learning and automation (you just need to invest some time into building it out). The help team is super fast and really helpful, Looking forward to continuing to use it in the future!

I've used Reamaze for just over 2 years now and I have been very happy with their service and software.

Any time I've had issues, their support team is on top of it and it gets answered within hours.

They've also been busy working on a ton of addons and features since I've joined. Being as busy as I am, it's hard to keep up with these addons but they scheduled a 1-hr review of my account for my 2-year anniversary and helped me update my site with all the new features. Awesome!

I highly recommend them for a small/medium help desk solution!!

I worked with Dakota T for getting setting up on our Shopify website. He has been very extremely helpful and very knowledgeable. On a different note, the app addresses everything that we need and it offered more functionalities exceeding our expectations.

5 star service. 5 star App. Super helpful staff. Overwhelming at first but they really walk you thru it! Thank you!

I Used this app for the past 2 years. i really loved it! also the team always ready to provide the best answers. Thank you Reamaze to help our business growing ;)

A great app. Great service. Fantastic integration with Shopify - pulling in customer order data and page visits (and your Social media channels.)

You will love the pricing too.

Dakota is super helpful and explains everything so clearly! I came with questions and he was patient enough to spend time going through each one with me and even went down the rabbit hole... 20 minutes over meeting time for it! Appreciate the support in helping us set up Reamaze to work for us.

We've been using re:amaze for about four years now and have been very satisfied so far. The ease of use and user-friendly interface is a great contributor to our CS efficiency, and it is well-liked by our agents due to this as well.
It goes without saying that a CRM should also provide great service to it's own customers. Special shout-out to Dakota and his developers, the support we've received from re:amaze has always been super!

ReAmaze is the CRM solution you've been looking for! The workflow automations, robust tagging system, intent building, response template, chatbot -- every feature works as promised and has been easy to set up, maintain and update.

We've used this system now for almost two years and it's truly been a saving grace for our customer service needs. We are so happy and pleased we chose ReAmaze.

When our organization researches apps to add to our Shopify store, we specifically look for reviews that mention great tech support and customer service. In addition to the great functionality of the app, I would give 100 extra stars to the ReAmaze support team.

They have insightful tutorials available for self-guided training and troubleshooting. And in the event that you have an issue that you can't figure out how to fix on your own, the ReAmaze tech support team is responsive and thorough.

Special shout-out to Dakota -- who is simply an absolute delight to work with and is committed to making sure ReAmaze is operating at its full capacity and helping our team succeed in our customer services goals.

10/10 recommendation.