Reviews (691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting Average Order Value (AOV) and conversion rates through effective upselling and cross-selling. They find the smart cart and post-purchase offers particularly effective in enhancing sales and the shopping experience. The app is noted for its easy setup and seamless integration. Exceptional customer support is frequently mentioned, with team members like Max and Monica praised for their proactive and strategic assistance. The app's comprehensive features, including customizable widgets and automation capabilities, are also highlighted for their impact on sales growth and customer satisfaction.
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The Rebuy team has been fantastic in supporting our migration and beyond. Reza and Aiman were quick to respond and help us out with making modifications in the Smart Cart and getting our initial widgets up and running! It's a really useful and intuitive tool that fuels not just our cart but so many upsell and cross-sell features on our store.
It's wonderful to hear that the Rebuy team, particularly Reza and Aiman, has been fantastic in supporting your migration and beyond! We're glad they could assist you in making modifications to the Smart Cart and getting your initial widgets up and running. If you ever need more assistance or have further questions, feel free to reach out. We're here to help fuel your success! 😊
Rebuy has been a one-stop solution for our on site personalisation. From the very beginning the support from the Rebuy team has been outstanding, and our Merchant Support Manager Max has consistently gone above and beyond to support our ideas and goals for what we want to achieve with the app.
Thanks a million for the shoutout! 🌟 Big kudos to Max for going above and beyond to support your ideas and goals – he's a rockstar! 🚀 We're here to keep making your vision a reality, so feel free to reach out anytime.
The app has very good features like Shop the Look or Upselling. The customer support is excellent, very fast and helpful. However, one disadvantage is that you have to create a separate account for each sub-store.
Wow, thank you for your wonderful feedback! We're absolutely pumped that you're enjoying our features, and we take great pride in our lightning-fast and helpful customer support team. We totally get how creating separate accounts for sub-stores can be a bit of a hassle, and we're actively working on making our platform even more user-friendly based on valuable input like yours. Rest assured, we're dedicated to enhancing customer experience, so keep an eye out for some exciting updates in the pipeline! 😊🛍️
Rebuy's Smart Cart has been a major revenue-driver for our new website. The simple to use design tools and widget additions make it easy to add cross-sell and upsell opportunities. Max T has been a great support in getting Rebuy up and running, and in providing further strategies for growth!
We're thrilled to hear that Rebuy's Smart Cart has been so successful! Kudos to Max T for providing great support and strategies for growth! If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 🛍️
This app is great, we had some issues with app attributions coming through to our packing slips on Shipstation but the Rebuy team was on it and very helpful, unlike Shopify and Shipstation, they were very caring and made sure to help us figure everything out. 5-Stars on customer service, I love the smart cart and all the features, we definitely have ROI and that is always fantastic!
Thank you for your fantastic feedback! We're glad to hear you love our app and found our team incredibly helpful. We're here to ensure everything runs seamlessly for you, and we appreciate earning your 5-star rating! If you have more questions or need assistance, feel free to reach out. Happy selling! 😊🌟🛒
Platform in it's core product is really good, the ability to add products at the cart helps drive revenue and increase AOV. Some of the other features are pretty buggy though and haven't work particularly well for us so far, but the support I have received from our account manager Monica has always been extremely attentive and fast to look at the issues.
Thanks for sharing your thoughts! We're glad to hear the core product and the ability to add products to the cart have been beneficial for driving revenue and increasing AOV. We apologize for any issues you've encountered with other features, and we appreciate your patience. It's fantastic to know that Monica, your account manager, has been attentive and quick to address any concerns. If you ever need further assistance or have additional feedback, feel free to reach out. We're here to help! 😊💻🛠️
Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.
Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟
First of all, customer service is second to none. They are quick to respond, and they have so much expertise in customizing your cart. The app itself is also amazing. The upsells, crossells are fantastic. Works great and would recommend to anyone.
Thank you so much for your wonderful feedback! We're thrilled that our customer service has left such a positive impression on you, and we're always here to assist. It's fantastic to hear that you're enjoying our app and its features, including the upsells and crossells. Your recommendation means the world to us – we'll keep working hard to provide you and others with an amazing experience!
Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.
Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀
Awesome app for cart developments, support team is super helpful and are always reaching out with tips and tricks! Highly recommend this app
Thanks a bunch for the awesome feedback! We're delighted to hear you're finding our app useful for cart developments. Our support team is thrilled to assist, and it's great to know their tips and tricks are hitting the mark. If you ever need more advice or have questions, don't hesitate to reach out. We appreciate the recommendation! 😊🛒✨