Rebuy Personalization Engine , 658 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).
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Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.
That's awesome to hear! We're delighted that setting up Rebuy was a breeze with the help of our team. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to make sure it continues to work great for your store!
Very good customer service and has helped with increasing our sales.
Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀
Very powerfull app and great support ! helping on any issue or request
Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! 😊🚀👍
We have had a great experience with this app and have seen our AOV increase from the start. Customer service is super kind and helpful and assisted us with a billing issue. Pricing is questionable though.
We sincerely apologize for the inconvenience and frustration you have experienced regarding the increase in fees. This has been escalated to our account team leadership to review and they will be reaching out to you directly to discuss the matter further. Once again, we apologize for any inconvenience this situation has caused and thank you for your patience and understanding.
I wanted to share my experience with the exceptional technical support provided by Rebuy Engine for our Store. We recently implemented this app to replace our shopping cart, and the results have been remarkable.
Cody, in particular, deserves special recognition for his unwavering dedication and friendly approach. Whenever we encountered challenges during the integration of the app, Cody was there to guide us through with patience and expertise. His persistence in resolving any issues we faced was truly impressive.
Despite having the app in use for only a short time, we've already seen significant improvements in our store's functionality and customer experience. The Rebuy Engine app has not only met but exceeded our expectations.
One of the most notable benefits is that this app does not slow down our shop, as many others tend to do. Our page load times have remained consistent, ensuring a seamless shopping experience for our customers.
Cody and the entire Rebuy Engine team have been instrumental in ensuring our smooth transition to this powerful app. Their responsive and knowledgeable support has been invaluable, and we couldn't be happier with the results.
Thank you, Cody, and the entire Rebuy Engine team, for your outstanding support and for delivering an app that has already made a positive impact on our business. We look forward to continued success with your product.
Greetings from Hamburg, Germany
We are truly touched by your kind words about Rebuy and Cody's exceptional support. Ensuring a seamless transition for your store was our top priority, and we're thrilled to hear about the improvements you've experienced since implementing our app. Thank you for choosing Rebuy Engine – here's to continued success and seamless shopping experiences for your customers! 🌟🛍️
Great customer service team. Very responsive and effective.
Thanks a bunch for the kind words! 🌟 We're thrilled to hear that you've had a great experience with our customer service team. Being responsive and effective is what we aim for, and it's awesome to know we hit the mark for you. If you ever need assistance or have more feedback, we're always here for you! 👍😊
I'd like to share my fantastic experience with the REBUY app and Rich M. Working with Rich and his team has been an absolute delight. What truly impressed me was their remarkable efficiency – they swiftly set up everything well before our major sale.
Moreover, they displayed their commitment when a code issue arose. Within an astonishingly short span of 20 minutes, they had it fixed to guarantee our customers received the desired promotions seamlessly.
Wow, it's wonderful to hear about your fantastic experience! This type of feedback is what we strive for and we are so happy to be there to support you. Please give us a shout if you ever need anything! We are here for you. 🤩
Top notch support and easy to use tool. We're already seeing the ROI!
Glad to hear our support is hitting the mark for you! It's awesome that you find our tool easy to use, and even better that you're seeing a return on investment already. If you ever need more assistance or have questions, we're here for you! 😊🌟💼
The app has very good features like Shop the Look or Upselling. The customer support is excellent, very fast and helpful. However, one disadvantage is that you have to create a separate account for each sub-store.
Wow, thank you for your wonderful feedback! We're absolutely pumped that you're enjoying our features, and we take great pride in our lightning-fast and helpful customer support team. We totally get how creating separate accounts for sub-stores can be a bit of a hassle, and we're actively working on making our platform even more user-friendly based on valuable input like yours. Rest assured, we're dedicated to enhancing customer experience, so keep an eye out for some exciting updates in the pipeline! 😊🛍️
The best SmartCart you will ever see. And the best? It isn't just a SmartCart, there are so many great other features such as widgets, post-purchase, switch to subscription, etc. And the support team is awesome with an answer to all your questions! Really happy to find out about this app.
Thanks a bunch for your amazing feedback! We're super excited that you're enjoying our SmartCart and all all of the Rebuy features. If you've got any questions, our support team is here to help! Feel free to reach out anytime. We're here to make sure your experience rocks! 😊🛒✨