Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

March 5, 2024

Really really good app, with a lot of in depth functionality. Great revenue generator! Their staff is also very responsive and helpful, i had a great experience with Moe who helped me out a lot!

LIVELUSSO
United Kingdom
6 months using the app
Rebuy replied March 8, 2024

We're overjoyed to hear you're finding our app both powerful and beneficial as a revenue generator! It's wonderful to know that our team, especially Moe, was able to provide you with the support you needed. Your positive experience fuels our commitment to excellence. Thank you for sharing your feedback with us! 💼✨

February 6, 2024

Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.

Floor Land
United Kingdom
3 months using the app
Rebuy replied February 9, 2024

We're so glad to hear Monica was able to assist you effectively! 🌟 Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! 🚀

April 26, 2024

Have absolutely LOVED working with the rebuy team so far - Suki was amazing helping me customize my cart and the UX of the app is wonderful!

Cuffed by Nano LLC
United States
22 days using the app
Rebuy replied May 3, 2024

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with Suki and our app's user experience. We look forward to bringing you more delightful experiences in the future! 😊✨

March 27, 2024

So far so good with installing the rebuy app.. We're seeing some early signs thats its working and doing what we hoped it would. Big shout out to Suki who helped us Onboard and continued to help with some teething problems! Great asset to the rebuy team!

Urban Industry
United Kingdom
About 1 month using the app
Rebuy replied March 29, 2024

It's fantastic to hear that your experience with the Rebuy app is off to a great start! 🌟 We're all about making sure it works wonders for you. A massive thank you for highlighting Suki's efforts; she indeed is a stellar asset to our team, and your acknowledgment means a lot to us. We're here to support you through any ups and downs, ensuring your journey with us continues to be successful. Thanks for the shoutout! 🚀

January 25, 2024

After some early challenges on implementation with our own team, Max in the success team helped us hugely to increase our Rebuy stats 10+% through some simple setup tips.

James Bellis
www.balancecoffee.co.uk

Balance Coffee: Buy Healthy Coffee Roasted In The UK
United Kingdom
10 months using the app
Rebuy replied February 2, 2024

Thank you, James, for sharing your experience! We're glad to hear that despite the initial hiccups, Max was able to guide you through and help boost your Rebuy stats significantly. It's amazing what a few setup tips can do! We're here to support you in any way we can, so don't hesitate to reach out. Here's to even greater success ahead! 🚀

February 1, 2024

Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.

Commando®
United States
3 months using the app
Rebuy replied February 9, 2024

Hearing about your great experience with Colton truly makes our day! 🌞 His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's efforts have reinforced your confidence in choosing us as your up-sell/cross-sell partner. Thank you for your trust and support!

January 16, 2024

This app has been a game-changer for us! Our average order value skyrocketed by a remarkable 10%, all thanks to its seamless cross-selling and upselling features. The team behind it is incredibly helpful, always going above and beyond to deliver excellent customer service. Remarkably, they even crafted custom code snippets to perfectly align with our specific needs. Highly recommend!

You Know Who's
United Kingdom
2 months using the app
Rebuy replied January 19, 2024

Wow, what fantastic news to hear that our app has significantly boosted your average order value by 10%! 🚀 It's our pleasure to provide solutions to meet your unique needs. Your high recommendation and acknowledgement of our team's dedication to excellent customer service truly mean a lot to us. Here's to more success together! 🌟💻📈

November 28, 2023

Rebuy has been a one-stop solution for our on site personalisation. From the very beginning the support from the Rebuy team has been outstanding, and our Merchant Support Manager Max has consistently gone above and beyond to support our ideas and goals for what we want to achieve with the app.

Beforeyouspeak Coffee
Australia
9 months using the app
Rebuy replied December 1, 2023

Thanks a million for the shoutout! 🌟 Big kudos to Max for going above and beyond to support your ideas and goals – he's a rockstar! 🚀 We're here to keep making your vision a reality, so feel free to reach out anytime.

November 22, 2023

Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.

Timeless Skin Care
United States
6 months using the app
Rebuy replied November 24, 2023

Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟

Edited July 19, 2024

Rebuy is fantastic!! Our account manager is first class. Katie Cooper is the Rebuy GOAT and is great at making suggestions to improve our business. We're so excited to be working with Rebuy.

Beautiful Brows & Lashes Professional
United States
5 months using the app
Rebuy replied March 29, 2024

Thank you so much for the fantastic feedback! 🎉 We're thrilled to hear about your smooth implementation experience and especially happy that Suki could make such a positive impact. Being called the "Rebuy Goat" is quite the compliment, and we'll be sure to pass your praises along. Your excitement is contagious, and we're just as excited to be working with you. Here's to a successful partnership with Rebuy! 🚀🌟