Rebuy Personalization Engine , 658 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).
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Rebuy offers a wide range of features. It has become an integral part of our customer journey and we will continue to build on Rebuy's features. Rich is always available and open to discuss new ideas and helps us improve our use of the wide range of features. Many thanks to Rebuy for the great work you do. We highly recommend it.
Hey, thank you so much for your awesome review! We're thrilled to hear that Rebuy has made such a positive impact on your customer journey. We're grateful for your kind words about Rich and his support in exploring new ideas and improving feature utilization. Your recommendation means the world to us, and we'll keep working hard to provide you with the best experience possible. Thanks again!
Good functionality straight out of the box and great personalised additions available through their in house dev team - Aaron worked with us closely to implement a bundles page and product page bundles to fit our theme, super helpful!
We greatly appreciate your positive feedback! 😊 It brings us great joy to know that you're loving our product's functionality and the personalized enhancements Aaron and our team delivered to elevate your experience. We're always here to assist you, so feel free to reach out anytime you need assistance! 🌟
great functionality, great customer service!
Thank you for the positive feedback! We're so happy to hear you find our functionality great, and we appreciate your kind words about our customer service. If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help! 🌟
We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!
We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't hesitate to reach out. Here's to more successful moments with Rebuy! 😊🎉🚀
Rebuy has been amazing so far. I've been dealing with team members Nathen and Reza and these guys are first class. Great communicators, very patient, sincere and genuine. Such a pleasure working with them. I've tried other similar products and never received this level of service. Thanks guys, keep up the great work.
Marten G
Thank you so much for taking the time to share your experience with Rebuy! We believe that delivering outstanding customer service is crucial, and we're delighted that our efforts have made a positive impact on your experience.
If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out!
Rebuy has been an awesome tool for increasing our AOV and conversion. We are seeing great results on our Cart and Checkout widgets, not only in product discovery but also in building larger baskets. Their team is really hands on and responsive and the app is very intuitive.
Thank you for your kind words and appreciation. We're committed to providing the best support, and we're here to assist you further with any feedback or questions you may have. We value you as a customer and thank you for choosing Rebuy!
We have been using this app for its AI recs over the last 12-13 months and have received an increase in AOV, recently after upgrading to plus, we've utilized their other features and have only noticed an increase overall.
Their support is top-notch and they're very quick to respond, answer any questions and fix any problems.
Thank you to the rebuy team - we are customers for life!
Thank you so much for your kind words and for sharing your positive experience with our app and team. We take great pride in providing a top-notch product and support, and we are pleased to know that we have met your expectations. If there's ever anything else we can assist you with, please don't hesitate to reach out. We are here to support your success every step of the way!!! 🤩🤩
Rebuy is a phenomenal app. From SmartCart to dynamic bundles to loads of cross sell and up sell logic, Rebuy provides immense value to any savvy Shopify merchant.
When we've needed a little help or direction, Rebuy's Rich Matukaitis has been a rockstar. He is always available and super fast to respond with helpful tips, recommendations and general support. If you're a Shopify merchant that's not using Rebuy, you better have a good explanation as to why :)
Thank you sincerely for your amazing review! We're so happy to hear that you find Rebuy to be a phenomenal app! We're especially grateful for your kind words about our team member, Rich Matukaitis. Please let us know if there is ever anything we can help with!
Recently we had some issues with the Rebuy platform - an outage has happened. However, the Rebuy team is communicating with us and taking action. This is a solid approach and earns respect.
We sincerely apologize for the inconvenience you experienced due to the temporary impact of our services. Thank you for bringing this to our attention, and we value your business. Our leadership team will be in contact to discuss this matter directly with you so we can make this right!
Diana has been working with us for the last 6 months and has been a fantastic source of information, warmth and ideas to help us get set up and succeed with Rebuy! Super happy with our progress so far!
Thank you so much for the great feedback! That's wonderful to hear about Diana's contribution to your team! We are so glad that she has been able to help get your Rebuy use off to a great start. Here's to continued success and collaboration in the future! 😊🎉