Reviews (5,453)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.

October 12, 2017

Simply Awesome! Makes sending and automating abandoned cart emails / pop ups a breeze. Real set and forget method for capturing almost lost customers.

Cxoc
United Kingdom
Almost 3 years using the app
August 18, 2018

Really good! I used recart for the trial period and it already gave me loads od leads.

Beyou Fashion
United Kingdom
Almost 3 years using the app
November 29, 2019

Great app! Messenger Marketing works and we are constantly getting sales from it. Support is also incredible, we definitely recommend it!

BEASTGRIP CO
United States
Almost 3 years using the app
Recart replied December 3, 2019

Hi there,

Thanks a lot for your kind words! It means a lot to the team.

Please don't hesitate to get back in touch with us if you need a hand with anything at all. Our team would love to help out.

Best wishes,
Recart's Customer Success Team

June 23, 2017

I have had my site live for only 4 days so far. Recart is a great tool for capturing emails and abandon carts. I love analyzing data and Recart gives you a ton!

Adventurerogue
United States
Almost 3 years using the app
November 14, 2017

good app, has been helpful to my store

Forever Wick Candle
United States
Almost 3 years using the app
August 14, 2018

Love this app!! Support can be improved in terms of providing more concise and simple explanation of how the different tools/functions can work synergistically....Turning every option on could result in a negative customer experience so would be good to have the "top 3-5" highly recommended options...

Szeyuans Store
Singapore
Almost 3 years using the app
April 30, 2018

great app easy to use and we expect FB enable messenger to get the full of it

Pineapplespark
El Salvador
Almost 3 years using the app
October 11, 2018

It is a great app ! And also great support with the chat ! I am going to extend the trial and pay it now.

June 22
France
Almost 3 years using the app
May 2, 2018

this app is amazing, they give me extend trial for not connect on facebook this is wonderful not many app does that. Great Service

Mikewynn
United States
Almost 3 years using the app
December 3, 2019

Easy to use if their on-boarding team helps you out. Very fast support when needed. Not sure yet if all revenue that they claim to be earned through their app is really thanks to their app, but I am sure their app helps.

Jest Paint Store
United States
Over 2 years using the app
Recart replied December 3, 2019

Thank you very much for your review, we were happy to help you. :)

Regarding your concern about the revenue, please know that a sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours.

In certain cases, when sending Facebook Messenger Campaigns, Facebook will not provide us information about whether the recipient opened the message. In these cases, the 72-hour conversion window will be open when the user received the message.

Keep up the good work, and whenever you have a question, don't hesitate to contact us again!