Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its range of features including cross-sells, up-sells, and AI-powered product recommendations. They report improved store performance and increased conversion rates. The customizable widgets integrate well with various themes and the app effectively manages bulk uploads, upselling, and cross-selling. The customer support is praised for their responsiveness. The pricing structure is beneficial for small businesses and start-ups, and the accurate recommendation algorithms boost sales and customer engagement. The user-friendly interface and high customization make it suitable for different store sizes and needs.

June 13, 2023

I recommend this APP, it can indeed increase sales to a certain extent.It's worth trying.The customer service is also very patient to help the seller to solve the problem. Of course, it is very easy to use, and the embedded website is also very beautiful.

Sex Machine & Sex Doll Adult Toys Online Store - Sexlovey
China
Almost 2 years using the app
August 10, 2023

Wiser App is an absolute game-changer for Shopify users looking to boost sales effortlessly. The range of widgets they offer is unparalleled, and the standout feature is their exceptional customer care. Ankit, from their support team, deserves special mention for his unwavering assistance. I bombarded him with questions about widget integration and placement, and he patiently guided me through each step. What's impressive is their personalized approach – they consider your website's theme and purpose before suggesting widget placements. The result? My website not only performs better but also looks stunning. For any Shopify user aiming to enhance sales, Wiser App is a must-have that delivers on its promises. Kudos to the team, and hats off to Ankit!

Nevermind Studios
India
4 months using the app
October 3, 2023

truly excellent and fast customer service, the app is rather amazing as well.

Dria Dair Boutique
United States
7 months using the app
October 4, 2023

I was assisted by Ankut and I have to say that it helped me in so many things by making the widgets just the way I wanted. I recommend to everyone this app that allows you to upsell and cross sell of any kind

Jiyuda
Italy
8 days using the app
July 18, 2023

I've been incredibly impressed with this app. Not only does it do exactly what it says, but it the pricing is more than fair. The devs are incredibly responsive and quick to help even when a problem is caused by another app or simply user error. I'd recommend this app to any store owner.

Huttonian Designs
United States
3 months using the app
October 3, 2023

The app is ok, not very well laid out and quite confusing to use but it's manageable. The real issue is the pricing. In September our store had over 300 sales the Wiser app charged us their top tier of $69 even though the Wiser app only referred 16 of those 300 sales (it's worth noting these were upsells to existing orders). I don't believe it is made very clear that the charging is based on your store's total orders even if the Wiser app helps you make zero additional sales. They take a flat fee from your stores earnings even if they add zero value.

I asked support for a refund 3 times by explaining the above. I have not yet had a refund. They suggested they would help setup the app further to use more of the widgets and if I wasn't happy I could then have a refund. The logic here is already broken. I'm very happy to pay for the sales their app produces and even a base fee as well but not share revenue that they have not played any part in.

Think carefully about how scaleable an option this will be for your store.

GameOn.games
United Kingdom
About 1 month using the app
June 20, 2023

The app itself gave us exact what we needed and even beyond possibilities to get recommondations to the right places. We had a bit of trouble because we were using a page builder but the excellent support helped us and solved every problem diretcly. So this is a clear recommondation for everyone who is searching for high quality cross and up-sell app.

SNYCE
Germany
3 months using the app
May 24, 2023

Great app so far, and their customer service even helped me set it up! Definitely recommend just based on the customer service alone!

Flo Coast Apparel
United States
9 months using the app
July 20, 2023

The app works well. We had an issue with ATC upon downloading however support centre helped us solve the issue almost immediately. UI looks simple and user friendly, however would be keen to add customs CSS to it in the near future.

Vyne
Malaysia
4 months using the app
May 25, 2023

I'm still unsure if this app will work for my needs (I need to display different colors of the same product as recommendations), but the support chat was extremely responsive and helped me understand how the AI interprets my data. Thank you for the help!

WellsAbbottTest
United States
2 months using the app