Bold Memberships , 288 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its membership management, premium content control, and seamless integration with Shopify and Stripe. They praise its user-friendly interface and the unique feature of hiding/showing pages for certain members. The customer service is commended for quick and knowledgeable support. Some suggest adding features like discount codes and more membership duration options. A few technical issues were reported but were generally resolved by the support team.
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It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.
I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.
WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself.
Highly recommend, especially due to the great customer service.
Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!
They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.
Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!
Excellent product & team. Solid reliable & fast support. Recently updated to a Shopify 2.0 theme after 3 years of using their service, seamless migration. Thank you BOLD!
Cheers,
Daniel
Founder & Editor
Classics Magazine
classics-magazine.com
We are so glad to hear our team was able to get you set up on your new theme quickly. We appreciate the positive feedback and your continued loyalty! We are here for you whenever you need us! Thank YOU for choosing Bold!
Very good support team - dealt with every single one of my requests and tech issues within 24 hrs. great team great app. Thanks
Thanks for your kind review, this is the kind of support we strive to give. Our mission is your success! Thanks for choosing Bold!
Esha was very helpful and escalated my issue so that Tier 2 could resolve it.
Thanks so much for your positive review and thanks for choosing Bold. We are so glad to be able to help!
It's a great app to help simplify business and earn more capital.
Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!
Jusqu'à date c'est vraiment une application sympa!
Je l'aime bien et le service a été rapide quand j'ai eu besoin.
Thank you for your kind review! We are so happy you chose Bold!
Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!
Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!
I had a technical issue with my Membership app and reached out to the BOLD team and Esha fixed it right away. So helpful, easy and such a pleasure to work with. Thanks team! (and especially Esha)
Thank you so much for you review. We are so pleased that the team and Esha was able to fix your issue right away. We thank you for choosing Bold and remember we are always there to help when you need us!