Bold Memberships , 288 reviews

Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its membership management, premium content control, and seamless integration with Shopify and Stripe. They praise its user-friendly interface and the unique feature of hiding/showing pages for certain members. The customer service is commended for quick and knowledgeable support. Some suggest adding features like discount codes and more membership duration options. A few technical issues were reported but were generally resolved by the support team.

September 25, 2023

It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.

3 months using the app
March 22, 2023

I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.

WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself.

Highly recommend, especially due to the great customer service.

Nathanael Morton
United States
About 3 years using the app
BOLD replied March 23, 2023

Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!

Edited January 24, 2023

They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.

Next Jump Outfitters
United States
7 days using the app
BOLD replied January 25, 2023

Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!

April 11, 2023

Excellent product & team. Solid reliable & fast support. Recently updated to a Shopify 2.0 theme after 3 years of using their service, seamless migration. Thank you BOLD!


Founder & Editor
Classics Magazine

Classics Magazine
United States
Over 2 years using the app
BOLD replied April 14, 2023

We are so glad to hear our team was able to get you set up on your new theme quickly. We appreciate the positive feedback and your continued loyalty! We are here for you whenever you need us! Thank YOU for choosing Bold!

Edited April 13, 2023

Very good support team - dealt with every single one of my requests and tech issues within 24 hrs. great team great app. Thanks

PNP Fitness
United Kingdom
7 days using the app
BOLD replied April 14, 2023

Thanks for your kind review, this is the kind of support we strive to give. Our mission is your success! Thanks for choosing Bold!

September 21, 2023

Esha was very helpful and escalated my issue so that Tier 2 could resolve it.

Pet Vax Wholesale
United States
2 days using the app
BOLD replied October 2, 2023

Thanks so much for your positive review and thanks for choosing Bold. We are so glad to be able to help!

September 6, 2023

It's a great app to help simplify business and earn more capital.

Bone-In Food
United States
Over 4 years using the app
BOLD replied October 2, 2023

Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!

November 2, 2021

Jusqu'à date c'est vraiment une application sympa!
Je l'aime bien et le service a été rapide quand j'ai eu besoin.

Full fibre artistique
9 months using the app
BOLD replied November 10, 2021

Thank you for your kind review! We are so happy you chose Bold!

November 5, 2020

Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!

Dana Linn Bailey
United States
Almost 4 years using the app
BOLD replied November 6, 2020

Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!

January 17, 2021

I had a technical issue with my Membership app and reached out to the BOLD team and Esha fixed it right away. So helpful, easy and such a pleasure to work with. Thanks team! (and especially Esha)

Crimson & Coral Design Co.
United States
Over 2 years using the app
BOLD replied February 2, 2021

Thank you so much for you review. We are so pleased that the team and Esha was able to fix your issue right away. We thank you for choosing Bold and remember we are always there to help when you need us!