Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

April 18, 2017

Fantastic service. Answered questions promptly, accurately and clearly. The solved an issue in record time!

Fitly Spoken Ministry
United States
Over 4 years using the app
June 24, 2021

Great app, Hamza does a great job with the support too. At first it's challenging to set up, but once it's running, it's great. My only ask is: Could improve the widget design.

NATPURE Clinical Skin Care
United States
About 4 years using the app
BOLD replied June 24, 2021

Thank you kindly for the review and for the feedback. We are so happy that Hamza was there to support you with the app. Thanks for choosing Bold!

Edited June 9, 2020

I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.

Worship PowerPoint Slides ~ Envision Worship
United States
Almost 4 years using the app
Edited June 29, 2020

Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!

nakedpastor
Canada
Almost 4 years using the app
May 1, 2020

Mayank did an amazing job helping me get the program up and running for my store, and made some visual tweaks to really help it stand out. Excellent work!

Trainz
United States
Almost 4 years using the app
December 16, 2019

The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!

Jump Ship Training
United States
Almost 4 years using the app
BOLD replied December 17, 2019

Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-)

Please don't hesitate to reach out if you need anything else! We'd be happy to help again.

November 5, 2020

Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!

Dana Linn Bailey
United States
Almost 4 years using the app
BOLD replied November 6, 2020

Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!

April 22, 2020

I recentrly started using Bold memberships.

I have recieved excellent support and service from the bold team, Especially Aryan Sharma.

Rivero González
Mexico
Almost 4 years using the app
March 23, 2018

Great product. Although I had a little trouble re-installing myself when I updated the theme, the support team jumped right in and got it done in just a few hours for me for no charge. Seems rare you get that kind of support these days, especially without additional costs or anything!

The product runs smoothly, we have happy members, and are grateful for the team at Bold!

One Mind Dharma
United States
Over 3 years using the app
May 11, 2016

Upon my first reaction to this app, I found the installation process to be over my head. After asking the support team for help, some 20 emails later, we have everything set up and working properly. A great and easy way to manage recurring payments on shopify!

Recphilly
United States
Over 3 years using the app