Bold Memberships , 290 reviews

Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting revenue, especially for those offering membership or subscription services. Its customer service is praised for speed and expertise, particularly the live chat feature. Despite some reports of missing features like discount codes and minor technical issues, the support team is quick to resolve problems. The app's seamless integration with Shopify and Stripe, along with its automation of membership systems and control over access to pages and collections, is highly valued. Some installation issues have been noted.

February 3, 2020

I have some questions regarding the necessity to upgrading our plan and talked to Samantha. She is so nice and helps a lot with my amateur questions (our programmer quit and I basically have no clue). Keep the nice and hard work!

Red Cherry Eyelashes
United States
Over 5 years using the app
Edited April 20, 2016

This app is the bomb, and has converted my simple website into the recurring revenue engine by allowing me to give users access to premium content for a small annual fee. The options that they have for allowing you to structure the membership programs with the use of smart lists and also to be able to show or hide content is great as well. I've only scratched the surface on how I can use this product but I LOVE it!

PS. Their concierge service for the installing of the app worked like a charm, and while I was trying to work out how the Membership application worked they were super responsive and helped me out along the way.

PPS. This is the third application that I have bought from them and each one is better than the other

Blind Squirrel Publishing
United States
About 5 years using the app
October 29, 2019

The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections.
Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed.
Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!

ClaudiaG Collection
United States
About 5 years using the app
BOLD replied October 30, 2019

Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!

Edited June 25, 2020

Naman was very helpful with my issues! I wish there were a few more bells and whistles on the app, but overall it gets the job done and the customer service is good.

Swap Society
United States
Almost 5 years using the app
April 18, 2017

Fantastic service. Answered questions promptly, accurately and clearly. The solved an issue in record time!

Fitly Spoken Ministry
United States
Over 4 years using the app
Edited June 29, 2020

Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!

Almost 4 years using the app
December 16, 2019

The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!

Jump Ship Training
United States
Almost 4 years using the app
BOLD replied December 17, 2019

Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-)

Please don't hesitate to reach out if you need anything else! We'd be happy to help again.

November 5, 2020

Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!

Dana Linn Bailey
United States
Almost 4 years using the app
BOLD replied November 6, 2020

Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!

March 23, 2018

Great product. Although I had a little trouble re-installing myself when I updated the theme, the support team jumped right in and got it done in just a few hours for me for no charge. Seems rare you get that kind of support these days, especially without additional costs or anything!

The product runs smoothly, we have happy members, and are grateful for the team at Bold!

One Mind Dharma
United States
Over 3 years using the app
January 2, 2017

Bold has done a great job in assisting me in technical issues. They're very quick to respond (usually within in a couple of hours during their business hours) and quick to resolve an issue. I've reached out multiple times on different issues and they've always quickly responded. It took a bit longer than I would of hoped for on one technical issue, but the issue seemed to be pretty involved on their end, they ensured my store was still functional during that time, and ultimately the issue was completely resolved. Corey has been my main contact within Bold and he has done a wonderful job addressing my issues and concerns.

Invotek 2
United States
Over 3 years using the app