Reviews (301)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

December 12, 2019

Used the app to do some customized things to my site. There is no way I could have done it without the support of the Bhumi Patel. Fast, responsive, and efficient. Even taught me how to do something that I spent hours trying to figure out. Wish I would have reached out earlier. Would've definitely saved me some time.

KMTC Pro
United States
About 2 years using the app
BOLD replied December 12, 2019

Hi there! We're so glad to hear that Bhumi was able to work with you to get things working, and she could teach you something new as well. Sorry to hear you spent so long ...

October 26, 2018

Fast responsive, friendly, and quite painless communications. BOLD development team was able to quickly custom install both BOLD apps for my Shopify site. I am as yet to try out the functionality of the apps but so far, 5 stars on customer supports!

Intact
United States
Almost 2 years using the app
June 26, 2019

Had some issue initially but Simran and the BOLD team quickly helped us to have things running smoothly!

Street Wear Depot
United States
Almost 2 years using the app
BOLD replied July 2, 2019

Hi there! Thanks for leaving us a review - I'll be sure to thank Simran for his help with the issues that you were facing! Please let us know if you have any further ...

February 21, 2018

This was about the easiest setup imaginable, literally in less than half an hour we were up and running and we are really happy!

Cait Systems
United States
Almost 2 years using the app
Edited April 23, 2019

It works, but only on the most basic levels. So many things you can't change. Customization is basically non existent. If you want a little bit of modification off the extremely basic package, then you should use some other app. Here is just one example. We would like to have the name of our new customer in our confirmation email sent to us- the merchant, when someone signs up for a membership. ...

TAD COFFIN TECH
United States
Almost 2 years using the app
BOLD replied April 25, 2019

Hi there - thanks for your feedback, it's much appreciated!

We'd love to discuss this a little further if you're open to it! We're always looking to improve our apps, and ...

May 3, 2016

Great plugins! Great customer service! I would recommend Bold to anyone creating a website, especially if you are not a professional website coder! :) I had some issues and could not figure them out on my own, Marty, with customer service was very helpful and completed the tasks for me promptly.
A+

Mslo Trading
United States
Almost 2 years using the app
June 11, 2020

Functionality is great, but their service is even more impressive (Mayank is phenomenal!). Highly recommend!

The Vitals Live
United States
Almost 2 years using the app
May 13, 2020

So far this app is working great, the Bold team was super helpful when I ran into some questions with Styling the forms. Saved me lots of time with my set up!

My Herbal Box
United States
Over 1 year using the app
November 23, 2023

I have not implemented the membership offering yet, but I did get everything set up tonight with Brysen. He went above and beyond what my expectations were to make sure that not only things looked how I wanted but were in the proper places also. He was kind and patient with me and I couldn't be more grateful!

Boundless Beauty Apparel Co
United States
19 days using the app
BOLD replied November 30, 2023

Thanks for the great review! I'm glad that I was able to help during our conversation earlier.

July 8, 2016

10+ support and the app is working great !

Ulissessworld
United Kingdom
Over 1 year using the app